Mobile Endpoint Specialist — MDM & IT Asset Mgmt

Ascendion; Richmond (VA); On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Long-term disability insurance

Short-term disability insurance

Paid vacation time

Paid holidays

Job summary

A digital engineering solutions company is seeking a Mobile Endpoint Specialist in Richmond, Virginia. The role involves managing mobile devices, troubleshooting issues, and collaborating with various teams to enhance corporate mobile spend. Candidates should possess a high school diploma and relevant experience in IT support and asset management, especially with mobile devices and ServiceNow. The position offers a salary between $35,000-$40,000 annually, along with comprehensive benefits including medical and dental insurance, retirement plans, and paid time off.

Qualifications

• 2+ years of experience in Help Desk / L2 Support.
• 2+ years of experience in IT Asset Management.
• 1+ year of experience supporting mobile devices.
• 2+ years of experience with ServiceNow.

Responsibilities

• Troubleshoot and resolve mobile device hardware and software issues.
• Manage service plans and device provisioning.
• Build and maintain MDM environments for iOS and Android devices.
• Collaborate with Help Desk and Information Security teams.

Skills

Mobile device management

Troubleshooting

IT asset management

ServiceNow usage

Excel data analysis

Education

High School Diploma or equivalent

Tools

ServiceNow

Excel

GSheets

Job description

A digital engineering solutions company is seeking a Mobile Endpoint Specialist in Richmond, Virginia. The role involves managing mobile devices, troubleshooting issues, and collaborating with various teams to enhance corporate mobile spend. Candidates should possess a high school diploma and relevant experience in IT support and asset management, especially with mobile devices and ServiceNow. The position offers a salary between $35,000-$40,000 annually, along with comprehensive benefits including medical and dental insurance, retirement plans, and paid time off.