End User Computing Manager: Lead Endpoint Security & Services

Mission Technologies, a division of HII; Springfield (VA); On-site; USD 94,352 - 125,500; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) savings plan

Tuition reimbursement

Employee discounts

Paid holidays and time off

Job summary

Mission Technologies, a division of HII, is seeking an End User Computing Manager in Springfield, Virginia. You will provide strategic leadership for all end-user devices, ensuring their security and performance. Your role involves managing a team of desktop administrators and overseeing operations, support, and incident handling.

With a Bachelor's Degree and extensive experience in IT systems, you'll identify opportunities for improving the user experience while ensuring a seamless environment across the enterprise.

Qualifications

• 7+ years of experience administering and troubleshooting Enterprise IT systems.
• 3+ years of leadership experience managing IT teams.
• Demonstrated expertise in IT service management processes.

Responsibilities

• Provide strategic leadership for end-user devices.
• Enhance endpoint security and streamline software delivery.
• Build and manage a high-performing IT team.

Skills

Enterprise IT systems administration

Leadership and team management

Incident Management

Problem Management

Request Management

Knowledge Management

ServiceNow modules

Endpoint security improvement

Team mentoring and coaching

Education

Bachelor's Degree in related field

Tools

ServiceNow

Job description

Mission Technologies, a division of HII, is seeking an End User Computing Manager in Springfield, Virginia. You will provide strategic leadership for all end-user devices, ensuring their security and performance. Your role involves managing a team of desktop administrators and overseeing operations, support, and incident handling.

With a Bachelor's Degree and extensive experience in IT systems, you'll identify opportunities for improving the user experience while ensuring a seamless environment across the enterprise.