Enterprise Implementation Lead for Telecom Projects

Ezee Fiber; Houston (TX); On-site; USD 75,000 - 110,000; Full time

Job summary

Ezee Fiber is seeking an Implementation Coordinator Enterprise to lead end-to-end customer installation projects. This role thrives in a fast-paced, collaborative environment and focuses on timely execution, clear communication, and performance tracking.

You will oversee every stage of the project lifecycle, coordinating with internal and external teams to ensure high-quality outcomes and strong customer satisfaction.

Qualifications

• Bachelor’s degree in Business, Project Management, Telecommunications, or related field.
• 3–6 years of project management or service delivery experience, preferably in telecommunications, fiber, or technology services.
• Proven experience managing complex, customer-facing projects.
• Excellent communication with stakeholders at all levels.
• Strong understanding of PM methodologies, tools, and budgeting/forecasting.
• Demonstrated ability to work cross-functionally in a fast-paced environment.
• Highly organized, detail-oriented, and able to juggle multiple projects.
• Proven track record of delivering projects on time and within scope, with a focus on customer satisfaction.

Responsibilities

• Lead projects from kickoff to completion with timelines, scope, scheduling, and coordination.
• Maintain project plans aligned with service designs and contractual commitments.
• Serve as the primary contact for customers throughout the project.
• Clearly communicate milestones, progress, and any dependencies or changes.
• Represent the Voice of the Customer internally.
• Track and report key delivery metrics and milestones.
• Support CBRs with relevant data.
• Build dashboards and reports for visibility into project health and forecasts.
• Monitor and manage project budgets.
• Forecast and address financial gaps with relevant teams.
• Work with Sales, Engineering, Product, Procurement, Field Ops.
• Ensure smooth handoffs and project alignment across departments.

Skills

Project management

Communication

Budget management

Cross-functional collaboration

Organized

On-time delivery

Voice of the customer

Education

Bachelor’s degree in Business/PM/Telecommunications

Tools

Jira

Asana

Microsoft Project

Job description

Ezee Fiber is seeking an Implementation Coordinator Enterprise to lead end-to-end customer installation projects. This role thrives in a fast-paced, collaborative environment and focuses on timely execution, clear communication, and performance tracking.

You will oversee every stage of the project lifecycle, coordinating with internal and external teams to ensure high-quality outcomes and strong customer satisfaction.