Enterprise Implementation Lead — Finance (Remote)

AlphaSense; Oregon; Hybrid; USD 100,000 - 120,000; Full time

Job summary

AlphaSense is seeking an organized Implementation Manager to own onboarding and rollout for our largest enterprise clients, guiding them from pre-sale handoff through the first 90 days of adoption. You will coordinate with Account Managers and Customer Success teams to move clients from purchase to sustained usage at scale.

Ideal candidates have 4+ years in client-facing onboarding or program management in a B2B SaaS environment, with experience in financial services clients and proficiency in

Qualifications

• 4+ years in a client-facing onboarding, customer success, or program management role in a B2B SaaS environment.
• Experience with financial services clients and understanding research/market intelligence tools.
• Experience with change management and driving adoption post-rollout.
• Proficiency with Excel or Google Sheets, pivot tables and advanced formulas.
• Strong communication with senior client stakeholders and teams.

Responsibilities

• Own onboarding and rollout program for large enterprise clients through the first 90 days.
• Lead regular status meetings and align resources across sales, marketing, product, and CS.
• Track signals like time to first login and platform utilization and act with the account team.
• Shape rollout plans with Sales before close and hand off to account teams after 90 days.
• Analyze adoption trends and translate data into actionable insights for stakeholders.
• Develop scalable onboarding playbooks and documentation for future clients.

Skills

Client-facing onboarding

B2B SaaS

Project management

Adoption analytics

Stakeholder communication

Tools

Linear

Jira

Asana

Rocketlane

Salesforce

Job description

AlphaSense is seeking an organized Implementation Manager to own onboarding and rollout for our largest enterprise clients, guiding them from pre-sale handoff through the first 90 days of adoption. You will coordinate with Account Managers and Customer Success teams to move clients from purchase to sustained usage at scale.

Ideal candidates have 4+ years in client-facing onboarding or program management in a B2B SaaS environment, with experience in financial services clients and proficiency in