Enterprise Implementation Lead – Financial Services

AlphaSense; United States; À distance; USD 110 000 - 170 000; Plein temps

Résumé du poste

AlphaSense is seeking an Implementation Manager to own onboarding and rollout programs for our largest enterprise clients from pre-sale handoff through the first 90 days of adoption.

You will coordinate rollout plans, lead status meetings, and align resources across Sales, Marketing, Product, and Customer Success, translating adoption signals into actionable insights for both internal teams and client stakeholders.

Qualifications

• 4+ years in client-facing onboarding, customer success, or program management in B2B SaaS.
• Experience with financial services organizations and change management practices.
• Familiarity with project management tools, CRM software, and adoption data analysis.

Responsabilités

• Coordinate rollout plans, lead regular status meetings, and align resources across Sales, Marketing, Product, and Customer Success.
• Track adoption signals and translate data into clear, actionable insights for internal teams and client stakeholders.
• Build scalable processes and document best practices for smoother onboarding across future clients.

Connaissances

Client onboarding

B2B SaaS

Project management

CRM software

Data analysis

Cross-functional collaboration

Outils

CRM systems

PM tools

Adoption analytics tools

Description du poste

AlphaSense is seeking an Implementation Manager to own onboarding and rollout programs for our largest enterprise clients from pre-sale handoff through the first 90 days of adoption.

You will coordinate rollout plans, lead status meetings, and align resources across Sales, Marketing, Product, and Customer Success, translating adoption signals into actionable insights for both internal teams and client stakeholders.