Enterprise DX Solutions Architect – Remote-Eligible

Atlassian; Salt Lake City (UT); Remote; USD 133,000 - 174,000; Full time

Benefits offered by this job

Health and wellbeing resources

Paid volunteer days

Job summary

At Atlassian, we’re seeking a Solutions Architect within the DX Solutions Engineering Team to lead post-sales technical implementations for Enterprise customers. You will design integrations, map platforms to client workflows, and guide customers toward maximum value from our DX product.

You will partner with Customer Success Managers to drive technical delivery, advise on deployment strategies, and nurture long-term relationships through trusted technical leadership across complex programs.

Qualifications

• Experience with Ruby/Rails or Python and RESTful APIs.
• Experience with Git and GitHub CLI.
• Familiarity with SQL (Postgres preferred) for analytics.
• Knowledge of CI/CD pipelines and deployment workflows.
• Excellent communication and ability to lead workshops.
• Ability to translate architecture into business value.
• Experience managing multiple Enterprise implementations.

Responsibilities

• Lead Technical Implementation: Partner closely with Customer Success Managers to drive and lead all technical aspects of the post-sales lifecycle, including onboarding, complex integrations, and system architecture, ensuring a seamless transition from evaluation to production.
• Architecture and Strategy: Lead technical deep-dive sessions to understand a customer’s long-term engineering goals, mapping the DX platform into their existing workflows and organizational structures.
• Custom Solution Engineering: Design and build tailored technical solutions—often creating integrations or workflows that don't yet exist—to connect the DX APIs with complex client environments and satisfy unique business requirements.
• Consultative Implementation: Ask thoughtful, detailed questions to navigate the nuances of a customer’s engineering processes, branching strategies, and deployment pipelines to ensure the platform is configured for optimal performance.
• Trusted Advisory: Act as the technical North Star for Enterprise clients, providing strategic guidance on best practices for developer experience (DX) analytics, deployment methodologies, and cultural transformation.
• Feedback Loop: Capture and synthesize technical feedback and friction points from active customers to collaborate closely with the Product and Engineering teams, directly informing the product roadmap and feature enhancements.

Skills

Ruby/Python

Git

SQL

CI/CD

APIs

Tools

GitHub CLI

PostgreSQL

Job description

At Atlassian, we’re seeking a Solutions Architect within the DX Solutions Engineering Team to lead post-sales technical implementations for Enterprise customers. You will design integrations, map platforms to client workflows, and guide customers toward maximum value from our DX product.

You will partner with Customer Success Managers to drive technical delivery, advise on deployment strategies, and nurture long-term relationships through trusted technical leadership across complex programs.