Solutions Architect | DX

Atlassian; Northern (KY); Hybrid; USD 148,000 - 193,000; Full time

Benefits offered by this job

Health and wellbeing resources

Volunteer days

Job summary

Atlassian is seeking a Solutions Architect to drive post-sales technical implementation for enterprise customers, focusing on integration, architecture, and value realization of the DX platform.

You will collaborate with success managers, design tailored solutions, advise on deployment and analytics, and feed product roadmap with customer feedback, while balancing technical and business outcomes.

Qualifications

• Experience delivering post-sales engagements for complex software platforms.
• Ability to translate customer requirements into architectural designs and integrations.
• Strong understanding of APIs, data models, and deployment patterns.

Responsibilities

• Lead technical aspects of post-sales lifecycle, onboarding, and integrations.
• Design and implement tailored technical solutions that integrate the DX APIs with client environments.
• Provide consultative guidance on deployment strategies, analytics, and engineering workflows.
• Act as trusted technical advisor to Enterprise clients, guiding best practices and outcomes.

Skills

Ruby/Rails

Python

APIs

RESTful services

Git

GitHub CLI

SQL (PostgreSQL)

CI/CD

Tools

Git

GitHub CLI

Job description

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

DX'sSolutions Engineering Team at Atlassian is seeking a highly skilled and passionate Solutions Architect to be a key driver in the successful adoption and long-term growth of the DX product (getdx.com ). You will serve as the technical authority for our customers after the sale, dedicated to solving our Enterprise customers' most complex implementation challenges and ensuring they realize maximum value from our solutions.

Lead Technical Implementation

Partner closely with Customer Success Managers to drive and lead all technical aspects of the post-sales lifecycle, including onboarding, complex integrations, and system architecture, ensuring a seamless transition from evaluation to production.

Architecture and Strategy

Lead technical deep-dive sessions to understand a customer’s long-term engineering goals, mapping the DX platform into their existing workflows and organizational structures.

Custom Solution Engineering

Design and build tailored technical solutions—often creating integrations or workflows that don't yet exist—to connect the DX APIs with complex client environments and satisfy unique business requirements.

Consultative Implementation

Ask thoughtful, detailed questions to navigate the nuances of a customer’s engineering processes, branching strategies, and deployment pipelines to ensure the platform is configured for optimal performance.

Trusted Advisory

Act as the technical \"North Star\" for Enterprise clients, providing strategic guidance on best practices for developer experience (DX) analytics, deployment methodologies, and cultural transformation.

Feedback Loop

Capture and synthesize technical feedback and friction points from active customers to collaborate closely with the Product and Engineering teams, directly informing the product roadmap and feature enhancements.

Technical Skills

Exposure to programming (Ruby/Rails or Python) with a solid understanding of APIs and RESTful services.

Experience with version control systems like Git and the GitHub CLI.

Familiarity with SQL (Postgres preferred) and the ability to leverage data for analytical solutioning.

Knowledge of CI/CD pipelines, deployment workflows, and branching strategies.

Consultative Skills

Excellent communication and presentation skills, with extensive experience leading high-stakes technical workshops and executive-level discussions.

Ability to translate complex technical architecture into clear business outcomes and value.

Strong organizational skills to manage the technical delivery and resource requirements across multiple Enterprise implementations simultaneously.

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.

In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $147,600 - $192,700

Zone B: $133,200 - $173,900

Zone C: $122,508 - $159,941

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

• Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more.

To learn more, visit go.atlassian.com/perksandbenefits .

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.