Enterprise Desktop Support Manager

Huntington Ingalls Industries; Springfield (VA); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Best-in-class medical plans

401(k) Savings Plan

Tuition reimbursement

Employee discounts

Job summary

Huntington Ingalls Industries is seeking a Desktop Support Manager for their Springfield, VA team. This position offers strategic leadership for all end-user devices, overseeing a team of desktop administrators to ensure security and performance.

The ideal candidate will possess 3+ years of leadership experience in IT, with a Bachelor's degree and 7+ years of relevant experience. Strong expertise in incident management and a TS/SCI clearance are essential.

Qualifications

• 3+ years leading and managing Enterprise IT teams.
• 7+ years of hands-on experience with Enterprise IT systems.
• TS/SCI clearance required with ability to obtain Poly.

Responsibilities

• Provide strategic and operational leadership for end-user devices.
• Oversee daily support operations and manage incidents.
• Enhance endpoint security and streamline software delivery.
• Develop a high-performing technical support team.

Skills

Leadership

IT Systems Administration

Incident Management

Problem Management

Request Management

Documentation

Team Management

ServiceNow

Communication

Education

Bachelor's Degree in a related field

Tools

ServiceNow ITSM

Job description

Huntington Ingalls Industries is seeking a Desktop Support Manager for their Springfield, VA team. This position offers strategic leadership for all end-user devices, overseeing a team of desktop administrators to ensure security and performance.

The ideal candidate will possess 3+ years of leadership experience in IT, with a Bachelor's degree and 7+ years of relevant experience. Strong expertise in incident management and a TS/SCI clearance are essential.