Enterprise Deployment Engineer — AI Voice & API Systems

Telnyx; New York (NY); On-site; USD 130,000 - 170,000; Full time

Job summary

Telnyx is seeking a Forward Deployed Engineer to join our team. You’ll embed directly with enterprise customers to architect and ship production systems on Telnyx’s global network—voice, messaging, AI, and wireless. This role is about delivering real solutions that scale, not demos.

You’ll own outcomes from POC to production go-live, comfortable debugging SIP traces and leading a customer whiteboard session. Travel 10–30% to client sites for deployments and workshops.

Qualifications

• CS degree or equivalent experience.
• 3+ years building software or doing technical consulting.
• Proficiency in Python, Node.js, and Go.
• Strong API fluency and cloud-native instincts.
• Exposure to SIP, WebRTC, or real-time voice/messaging systems.
• Ability to translate problems into root causes.
• Willingness to travel 10–30% to client sites.

Responsibilities

• Embed with enterprise customers to understand their communications workflows, AI use cases, and integration challenges firsthand
• Build and deploy custom implementations: AI Voice Assistants, Telnyx APIs (Voice, Messaging, Fax, Wireless), WebRTC
• Lead POCs, pilots, and production launches from whiteboard to go‑live
• Own customer outcomes—stay engaged until the solution is live and stable
• Collaborate directly with Product and Engineering to shape the roadmap based on field insights
• Create clear technical documentation, runbooks, and maintainable solutions for handoff
• Troubleshoot and resolve complex integration issues alongside customer teams

Skills

Python

Node.js

Go

APIs

Cloud-native

Education

CS degree or equivalent experience

Tools

Docker

Kubernetes

Job description

Telnyx is seeking a Forward Deployed Engineer to join our team. You’ll embed directly with enterprise customers to architect and ship production systems on Telnyx’s global network—voice, messaging, AI, and wireless. This role is about delivering real solutions that scale, not demos.

You’ll own outcomes from POC to production go-live, comfortable debugging SIP traces and leading a customer whiteboard session. Travel 10–30% to client sites for deployments and workshops.