Enterprise Deployment Engineer - AI, Voice & APIs

Telnyx; Dallas (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Telnyx is seeking a Forward Deployed Engineer to join its team. You will embed directly with enterprise customers to architect and ship production systems on Telnyx’s global network—voice, messaging, AI, and wireless. This role focuses on building real solutions that scale rather than demos.

You’ll operate at the intersection of engineering and customer success, debugging SIP traces and leading POC to production, with 10–30% travel to customer sites for deployments and escalations.

Qualifications

• CS degree or equivalent experience.
• 3+ years building software or doing technical consulting.
• Proficiency in Python, Node.js, and Go.
• Strong API fluency and cloud-native instincts.
• Exposure to SIP, WebRTC, or real-time voice/messaging systems.
• Ability to translate "it's not working" into root cause.
• Comfortable working on customer sites and in high-stakes technical conversations.

Responsibilities

• Embed with enterprise customers to understand their communications workflows, AI use cases, and integration challenges firsthand
• Build and deploy custom implementations: AI Voice Assistants, Telnyx APIs (Voice, Messaging, Fax, Wireless), WebRTC
• Lead POCs, pilots, and production launches from whiteboard to go‑live
• Own customer outcomes—stay engaged until the solution is live and stable
• Collaborate directly with Product and Engineering to shape the roadmap based on field insights
• Create clear technical documentation, runbooks, and maintainable solutions for handoff
• Troubleshoot and resolve complex integration issues alongside customer teams

Skills

Python

Node.js

Go

APIs

Cloud-native

SIP

WebRTC

Troubleshooting

Education

CS degree or equivalent experience

Tools

Docker

Kubernetes

CI/CD

PostgreSQL

Job description

Telnyx is seeking a Forward Deployed Engineer to join its team. You will embed directly with enterprise customers to architect and ship production systems on Telnyx’s global network—voice, messaging, AI, and wireless. This role focuses on building real solutions that scale rather than demos.

You’ll operate at the intersection of engineering and customer success, debugging SIP traces and leading POC to production, with 10–30% travel to customer sites for deployments and escalations.