Enterprise Delivery Strategist, Restaurant Ops & Growth

Loophq; New York (NY); On-site; USD 150,000 - 200,000; Full time

Job summary

A fast-growing restaurant technology company in New York seeks an Enterprise Delivery Strategist to optimize customer outcomes and build internal processes. The ideal candidate has 8-12 years of operations experience in the restaurant industry and has held senior roles. Responsibilities include owning key customer metrics, creating playbooks, and collaborating across teams to enhance delivery and support. This position offers a salary range of $150,000 - $200,000 annually.

Qualifications

• 8-12 years of experience in an operations role in the restaurant industry or related fields.
• Experience as a Senior Manager or Director of Operations.
• In-store restaurant experience for 3 months or more.

Responsibilities

• Ownership of key customer value metrics.
• Building playbooks for sales and customer support functions.
• Collaborating with GTM and Customer Success teams on implementation.

Skills

Operations management

Sales skills

Analytical skills

Customer success

Leadership

Problem-solving

Job description

A fast-growing restaurant technology company in New York seeks an Enterprise Delivery Strategist to optimize customer outcomes and build internal processes. The ideal candidate has 8-12 years of operations experience in the restaurant industry and has held senior roles. Responsibilities include owning key customer metrics, creating playbooks, and collaborating across teams to enhance delivery and support. This position offers a salary range of $150,000 - $200,000 annually.