Enterprise Customer Value Lead – Expansion & Renewals

Omnea; New York (NY); On-site; USD 170,000 - 260,000; Full time

Benefits offered by this job

UK Benefits Package

US Benefits Package

In-office Tue/Wed/Thu

Job summary

Omnea seeks a Customer Value Lead to own strategic customer relationships across lifecycle. You’ll drive measurable value from day one, turning that value into renewals, expansion, and upsell while shaping the post-sale playbook with an exceptional team.

You’ll work with executives and cross-functional partners to maximize enterprise impact. You’ll be the customer’s voice inside Omnea, translating needs into product and revenue initiatives, and you’ll own an expansion-driven quota beyond

Qualifications

• 4-8 years of experience in a top-tier, fast-paced environment (startup, scale-up, VC, consulting, banking, or self-built)
• Experience in a commercial role with six-figure ARR+ accounts and multi-stakeholder buying committees
• Ability to build executive relationships up to CFOs and influence senior leadership

Responsibilities

• Own a revenue number with an NRR quota, drive expansion and renewal, and lead renewal processes end-to-end
• Build relationships from procurement managers to CFOs and maintain trust across multiple stakeholders
• Help write and shape the commercial playbook with cross-functional teams and leadership
• Signal customer needs to Product and Revenue leadership to drive adoption and expansion

Skills

GTM experience

Executive relationship building

Stakeholder management

Commercial acumen

Job description

Omnea seeks a Customer Value Lead to own strategic customer relationships across lifecycle. You’ll drive measurable value from day one, turning that value into renewals, expansion, and upsell while shaping the post-sale playbook with an exceptional team.

You’ll work with executives and cross-functional partners to maximize enterprise impact. You’ll be the customer’s voice inside Omnea, translating needs into product and revenue initiatives, and you’ll own an expansion-driven quota beyond