Enterprise Customer Success Manager - AI Workflows
Notion
Turn this role into an interview — a resume and cover letter built around what this employer wants.
Job summary
Notion is seeking a Customer Success professional in San Francisco to drive growth and adoption of their AI-powered workspace. You will partner with customers to shape their outcomes and ensure valuable experiences with Notion's products.
Responsibilities include managing customer journeys, leading renewals, and providing insights to enhance product offerings. Ideal candidates will have over 5 years of experience in Customer Success, with strong discovery and technical skills. Notion offers competitive compensation and a collaborative work environment.
Qualifications
- 5+ years of success in Customer Success or Account Management.
- Experience managing customer journeys from adoption to renewal.
- Ability to uncover customer challenges and connect tailored solutions.
Responsibilities
- Drive growth and adoption for products.
- Guide customers through AI-powered workflows.
- Lead renewals by translating outcomes into readiness.
- Shape Customer Success foundations.
- Provide insights for product development.
- Document and share key findings.
Skills
Job description
Notion is seeking a Customer Success professional in San Francisco to drive growth and adoption of their AI-powered workspace. You will partner with customers to shape their outcomes and ensure valuable experiences with Notion's products.
Responsibilities include managing customer journeys, leading renewals, and providing insights to enhance product offerings. Ideal candidates will have over 5 years of experience in Customer Success, with strong discovery and technical skills. Notion offers competitive compensation and a collaborative work environment.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
