Enterprise Customer Success Lead - Remote Argentina

M8l; United States; Remote; USD 980 - 1,300; Full time

Benefits offered by this job

100% Remote

Learning stipend

Family days and birthday leave

Job summary

Simetrik is seeking an Enterprise Customer Success Manager for Argentina operations. You will own the customer journey across a portfolio of enterprise customers, ensuring adoption, value realization, and expansion through data-driven, ROI-focused dialogues with senior stakeholders.

The role is 100% remote with English fluency required and Spanish a plus, reporting to the Customer Success team. You will collaborate with Product, Revenue, and Operations to drive renewals and long-term growth.

Qualifications

• Bachelor’s degree required. Strong customer success or enterprise SaaS experience.
• Ability to translate product usage into ROI narratives for executives.
• Fluent written and spoken English; Spanish a plus.

Responsibilities

• Own end-to-end customer journey for enterprise accounts in Argentina.
• Drive renewal and expansion opportunities with structured account plans.
• Lead executive-level conversations on ROI and business impact.
• Collaborate with Product, Implementation, Support, and Revenue teams.

Skills

Customer Success

SaaS experience

Executive presence

Data-driven

CRM proficiency

Stakeholder management

Education

Bachelor’s degree in Business Administration, Marketing, Engineering, or related field

Tools

CRM (HubSpot/Salesforce)

Usage analytics tools

Job description

Simetrik is seeking an Enterprise Customer Success Manager for Argentina operations. You will own the customer journey across a portfolio of enterprise customers, ensuring adoption, value realization, and expansion through data-driven, ROI-focused dialogues with senior stakeholders.

The role is 100% remote with English fluency required and Spanish a plus, reporting to the Customer Success team. You will collaborate with Product, Revenue, and Operations to drive renewals and long-term growth.