Enterprise Customer Success Manager — Remote ROI Leader

OpenKrill; United States; Remote; USD 85,000 - 120,000; Full time

Benefits offered by this job

100% Remote Work (work from anywhere)

Learning & development $500 USD per ye

2 Family days and 1 day off for your b

Job summary

Simetrik in Argentina is seeking an Enterprise Customer Success Manager to own value realization across a portfolio of enterprise customers. You will ensure customers derive measurable ROI, adoption, and expansion through structured engagement.

You will lead executive conversations, monitor health indicators, and partner with Product, Revenue, and Operations to deliver outcomes. This remote role offers strong growth and a chance to shape strategic partnerships.

Qualifications

• Bachelor’s degree in a relevant field.
• 4+ years in Customer Success or related SaaS/enterprise software roles.
• Experience with renewals and expansions in enterprise accounts.
• Executive presence with senior stakeholders.
• English fluency; Spanish a plus.

Responsibilities

• Own end-to-end journey for a portfolio of enterprise accounts in Argentina.
• Build relationships with senior decision makers and drive governance cadence.
• Translate usage and data into ROI-focused business conversations.
• Identify expansion opportunities and partner with Revenue for land-and-expand.
• Detect risks early and implement mitigation actions.
• Collaborate with Product, Implementation, Support, and Revenue to deliver outcomes.

Skills

Executive presence

Stakeholder management

Fluent in English

Data-driven mindset

Education

Bachelor’s degree in Business Administration, Marketing, Engineering, or related field

Tools

CRM: Salesforce

Job description

Simetrik in Argentina is seeking an Enterprise Customer Success Manager to own value realization across a portfolio of enterprise customers. You will ensure customers derive measurable ROI, adoption, and expansion through structured engagement.

You will lead executive conversations, monitor health indicators, and partner with Product, Revenue, and Operations to deliver outcomes. This remote role offers strong growth and a chance to shape strategic partnerships.