Enterprise CSM, Revenue Suite (On-site)

Gomyneed Private Limited; Chicago (IL); On-site; USD 100,000 - 130,000; Full time

Job summary

Stripe is seeking a Customer Success Manager for Revenue Suite in Chicago. This on-site role partners with account executives and technical managers to support post-sale engagements, focusing on retention, adoption, and growth for large customers.

You will be a trusted payments advisor, guiding customers through performance metrics and Stripe roadmaps. Candidates should have 4+ years in enterprise client-facing roles, strong business sense, and proven ability to lead technical conversations and

Qualifications

• 4+ years in a client-facing role within enterprise relationships.
• Experience collaborating with account executives and technical teams.
• Ability to lead executive-level conversations and drive action.
• Strong time management and organizational skills.

Responsibilities

• Partner with account executives and technical managers to optimize post-sale engagements.
• Manage book of enterprise customers focusing on retention, adoption, renewals, and growth.
• Deliver payments insights and Stripe roadmap guidance during business reviews.
• Identify opportunities to expand within existing accounts with cross-functional teams.

Skills

Enterprise relationships

Client-facing communication

Executive presence

Presentation skills

Cross-functional collaboration

Job description

Stripe is seeking a Customer Success Manager for Revenue Suite in Chicago. This on-site role partners with account executives and technical managers to support post-sale engagements, focusing on retention, adoption, and growth for large customers.

You will be a trusted payments advisor, guiding customers through performance metrics and Stripe roadmaps. Candidates should have 4+ years in enterprise client-facing roles, strong business sense, and proven ability to lead technical conversations and