Enterprise CSM: Renewal & Growth (Remote)
Honest AI
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Job summary
Honest AI is seeking a senior Customer Success Manager to own renewal and expansion for a portfolio of 6 to 8 strategic enterprise accounts. This is a fully remote US role with a competitive $120k–$160k salary and full-time benefits.
You will run QBRs and success plans, coordinate FDE delivery against customer goals, and forecast renewals while identifying expansion opportunities. The ideal candidate has 4+ years in CSM at an enterprise B2B SaaS or services company and a proven track record of
Qualifications
- 4+ years CSM at an enterprise B2B SaaS or services company.
Responsibilities
- Run QBRs and success plans
- Coordinate FDE delivery against customer goals
- Forecast renewals and identify expansion
Skills
Job description
Honest AI is seeking a senior Customer Success Manager to own renewal and expansion for a portfolio of 6 to 8 strategic enterprise accounts. This is a fully remote US role with a competitive $120k–$160k salary and full-time benefits.
You will run QBRs and success plans, coordinate FDE delivery against customer goals, and forecast renewals while identifying expansion opportunities. The ideal candidate has 4+ years in CSM at an enterprise B2B SaaS or services company and a proven track record of
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