Enterprise CRM Engineer — Forward Deployed (East)

Whirl AI, Inc.; New York (NY); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Equity

Employer-paid health plan

Job summary

Whirl AI, Inc. is seeking a seasoned Solutions/Customer Engineer to partner with enterprise Sales, lead technical discovery, and map customer systems to Whirl use cases. You will define POC scope, run value-driven workshops, and design repeatable patterns for deployment.

You will connect customers with security reviews and enablement, drive rollout, and nurture post-sale relationships with teams across IT and business units.

Qualifications

• Minimum 5+ years in a client-facing customer engineering or enterprise-focused role.
• Strong understanding of enterprise systems and data to credibly engage with architects.
• Proven ability to translate complex tech into business value for CXOs.

Responsibilities

• Lead value-based conversations with Sales leadership on complex deals.
• Develop tailored demos and workshops tied to customer scenarios and outcomes.
• Design POC scope and success criteria with the customer.

Skills

Customer Eng

Enterprise systems

Executive engagement

Education

BS in CS/Engineering

Tools

Salesforce

Oracle Fusion

Job description

Whirl AI, Inc. is seeking a seasoned Solutions/Customer Engineer to partner with enterprise Sales, lead technical discovery, and map customer systems to Whirl use cases. You will define POC scope, run value-driven workshops, and design repeatable patterns for deployment.

You will connect customers with security reviews and enablement, drive rollout, and nurture post-sale relationships with teams across IT and business units.