Enterprise Contract & Deal Desk Lead

Hidden Road; Chicago (IL); On-site; USD 168,000 - 200,000; Full time

Benefits offered by this job

Bonuses and equity

Retirement benefits

Wellness reimbursement

Generous vacation policy

Mobile phone stipend

Job summary

Ripple is seeking a detail-oriented Deal Desk Manager to support Legal, Revenue Operations, and Sales in contract processes and compliance. This role touches enterprise deals and builds scalable processes as the company grows.

We value SaaS contract experience, proficiency with CMS and Salesforce, and a strong focus on process efficiency. The position is full-time and based in Illinois, with strong collaboration across teams and a supportive environment.

Qualifications

• 5+ years of experience in contracts management, legal operations, or related role supporting commercial contracting.
• SaaS contract experience with enterprise software agreements (MSAs, SOWs, SLAs, DPAs).
• Proficiency with contract lifecycle management systems (Linksquares preferred), Salesforce CRM, and AI automation tools.
• Ability to create documentation, templates, and scalable workflows.
• Legal aptitude with understanding of contract terms, concepts, and risk. Paralegal background a plus.
• Exceptional attention to detail to spot issues in contracts.
• Strong communication to translate complex legal concepts for business stakeholders.
• Collaborative mindset to work across Legal, Sales, Finance, and Operations teams.
• Responsive and service-oriented to support sales requests.
• Bachelor's degree preferred.

Responsibilities

• Draft, review, and prepare commercial sales agreements including MSAs, SOWs, amendments, and renewals.
• Manage end-to-end contract workflow in CMS and Salesforce, ensuring accuracy and timely execution.
• Coordinate approvals across Legal, Finance, and Sales leadership.
• Maintain contract repository with proper documentation and version control.
• Track contract metrics and provide regular reporting on status and timelines.
• Educate sales teams on contract terms, approvals, and process expectations.

Skills

Contract lifecycle management

Salesforce CRM

AI automation tools

Process documentation

Attention to detail

Cross-functional collaboration

Strong communication

Education

Bachelor's degree

Tools

Linksquares

Salesforce CRM

AI automation tools

Job description

Ripple is seeking a detail-oriented Deal Desk Manager to support Legal, Revenue Operations, and Sales in contract processes and compliance. This role touches enterprise deals and builds scalable processes as the company grows.

We value SaaS contract experience, proficiency with CMS and Salesforce, and a strong focus on process efficiency. The position is full-time and based in Illinois, with strong collaboration across teams and a supportive environment.