SaaS Contract Ops Lead - Deals, Compliance & Growth

Ripple

Chicago, Northern (IL, KY)

Hybrid

USD 168,000 - 200,000

Full time

14 days+

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Benefits offered by this job

Competitive salary

Equity

Retirement benefits

Parental leave

Catered lunches

Job summary

Ripple in Chicago, IL seeks a Deal Desk Manager to orchestrate contract lifecycle management across Legal, Revenue Operations, and Sales. You will draft, review, and track MSAs, SOWs, amendments, and renewals for enterprise customers, using CMS, Linksquares, and Salesforce to ensure timely execution.

Ideal candidates have 5+ years in contracts/ops, SaaS contracting experience, and strong collaboration skills.

Qualifications

5+ years in contracts management, legal operations, or related role supporting commercial contracting.
SaaS contract experience with MSAs, SOWs, SLAs, DPAs, etc.
Technical proficiency with contract lifecycle management systems and CRM tools.
Strong documentation, templating, and scalable workflow capabilities.
Understanding of contract terms, risk considerations, and collaboration with multiple teams.

Responsibilities

Draft, review, and prepare commercial sales agreements including MSAs, SOWs, amendments, and renewals.
Manage end-to-end contract workflow in CMS, Linksquares and Salesforce experience preferred.
Coordinate approvals across Legal, Finance, and Sales leadership.
Maintain contract repository and ensure proper documentation and version control.
Track contract metrics and provide regular reporting on status, turnaround times, and pipeline.