Enterprise Connectivity & IT Operations Leader

HDR

Salem (OR)

On-site

USD 120,000 - 180,000

Full time

14 days+

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Benefits offered by this job

Employee ownership

Comprehensive benefits

On-site role

Job summary

HDR is seeking a senior leader to own service delivery and operational performance for enterprise connectivity services, including datacenter edge connectivity, office LAN/WAN, and cloud connectivity.

The role requires 10+ years in network engineering and 3+ years leading technical teams, with strong governance, incident leadership, and stakeholder collaboration. This on-site position follows a 6:00 AM–6:00 PM schedule with on-call flexibility.

Qualifications

Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or a related field, or equivalent relevant experience.
Minimum 10 years of related experience in network engineering, connectivity operations, or enterprise infrastructure.
Minimum 3 years of experience leading technical teams, technical leads, or service domains.
Strong understanding of enterprise networking, firewalls, wireless, WAN, and hybrid/public cloud connectivity.
Experience with IT service management, operational governance, change control, and incident leadership.
Strong verbal and written communication skills.

Responsibilities

Own service delivery and operational performance for enterprise connectivity services.
Establish priorities, service objectives, and operational expectations aligned with enterprise IT strategy.
Directly manage connectivity engineers and/or leads; set clear expectations for delivery, accountability, collaboration, and growth.
Oversee workload distribution, escalation models, on-call structures, staffing, and service continuity planning.
Translate strategy and roadmap priorities into executable team plans and monitor service health, risks, and improvements.