Enterprise Clinical Informatics & Policy Lead

CVS Health; Massachusetts; Hybrid; USD 54,000 - 159,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking a Manager to lead enterprise clinical policy development, workflow standardization, and AI-enabled Epic technology assessments. You will coordinate CVS Health and vendor resources, bridging clinical operations, governance, and enterprise EHR leadership to enable safer, standardized workflows.

Responsibilities include policy governance, stakeholder collaboration, change management, and executive reporting across care settings.

Qualifications

• Experience: Minimum of five years of related clinical informatics, enterprise policy, Quality & Safety, patient safety, or healthcare technology assessment experience is required

Responsibilities

• Own policy development, maintenance, governance, and implementation of enterprise clinical workflow policies and standards across care settings.
• Collaborate with stakeholders across care settings to ensure content is accurate and adheres to approved enterprise requirements.
• Partner with clinical, operational, informatics, and Epic stakeholders to support workflow standardization initiatives and ensure enterprise policies reflect approved workflows and safety requirements.
• Lead enterprise-wide clinical assessment of AI-enabled Epic capabilities and related technology platforms, including ambient documentation tools such as Abridge.
• Collaborate with leaders across Enterprise, Privacy, Compliance, Legal, Information Security, Finance, and vendors to ensure oversight and accountability.
• Deliver executive updates on status, risks, and decisions; build strong stakeholder relationships.

Education

Bachelor's degree

Job description

CVS Health is seeking a Manager to lead enterprise clinical policy development, workflow standardization, and AI-enabled Epic technology assessments. You will coordinate CVS Health and vendor resources, bridging clinical operations, governance, and enterprise EHR leadership to enable safer, standardized workflows.

Responsibilities include policy governance, stakeholder collaboration, change management, and executive reporting across care settings.