Enterprise Clinical Informatics & AI Policy Lead

Partners in Digital Health; New York (NY); On-site; USD 54,000 - 159,000; Full time

Job summary

CVS Health in the United States seeks a Manager to lead enterprise clinical EHR policy and workflow initiatives, coordinating clinical operations, Quality & Safety, and Epic teams to ensure safe, compliant practice. The role emphasizes AI-enabled Epic tools, policy clarity, and enterprise technology assessments, with a focus on measurable impact and stakeholder engagement.

The position collaborates with cross-functional partners, reports to senior leadership, and supports continuous improvement

Qualifications

• Experience: Minimum of five years of related clinical informatics, enterprise policy, Quality & Safety, patient safety, or healthcare technology assessment experience is required
• Clinician is preferred, but not required
• Bachelor's degree is required or equivalent experience. Master's degree preferred

Responsibilities

• Enterprise Clinical EHR Policy Development & Maintenance: Own the development, maintenance, governance, and implementation of enterprise clinical workflow policies and standards across care settings.
• Enterprise Workflow Standardization & Alignment: Partner with clinical, operational, informatics, and Epic stakeholders to support workflow standardization initiatives and ensure enterprise policies reflect approved workflows.
• Enterprise AI & Epic Technology Assessment: Lead enterprise-wide clinical assessment of AI-enabled Epic capabilities and related technology platforms, including ambient documentation tools.
• Cross-Functional Collaboration: Collaborate with clinical leaders, Quality & Safety, Patient Safety, operational stakeholders, Epic analysts, informatics partners, and technology owners.
• Communication, Relationship Development & Reporting: Deliver concise updates to leadership on status, risks, and decisions; develop relationships with key stakeholders.
• Change Management & Adoption: Support enterprise change initiatives by ensuring policies are clearly understood and embedded within Epic workflows

Education

Bachelor's degree or equivalent experience

Master's degree preferred

Job description

CVS Health in the United States seeks a Manager to lead enterprise clinical EHR policy and workflow initiatives, coordinating clinical operations, Quality & Safety, and Epic teams to ensure safe, compliant practice. The role emphasizes AI-enabled Epic tools, policy clarity, and enterprise technology assessments, with a focus on measurable impact and stakeholder engagement.

The position collaborates with cross-functional partners, reports to senior leadership, and supports continuous improvement