Enterprise Client Success Manager

Wonder Group, INC; Chicago (IL); Hybrid; USD 45,000 - 70,000; Full time

Benefits offered by this job

Equity

401(k) matching

Medical, dental & vision plans

Paid time off

Job summary

Wonder Group, INC is seeking an Associate Account Manager, Enterprise to support Grubhub’s Enterprise restaurant brands. You will work with Enterprise Partner Managers to own day-to-day operations, promotions, advertising, and client optimization while maintaining strong client relations.

You will analyze data, report performance, and drive ongoing optimization through collaborative cross-functional teamwork.

Qualifications

• Bachelor's degree preferred.
• 1–2 years of Account Management, Sales, Customer Success, or experience with enterprise clients.
• Strong organizational and project management skills with ability to handle multiple priorities.
• Excellent verbal and written communication, comfortable presenting to enterprise clients.

Responsibilities

• Own day-to-day workstreams across operations, promotions, advertising, and client optimization.
• Triages requests, coordinates cross-functional teams, and drives issues to resolution.
• Analyze data, prepare updates, and present findings related to your areas of ownership.
• Support launches and adoption of new products, programs, and initiatives.
• Participate in onsite meetings, QBRs, conferences, and other in-market engagements; travel may be required.

Skills

Account Management

Sales

Customer Success

Enterprise clients

Education

Bachelor's Degree

Tools

Salesforce.com

JIRA

Job description

Wonder Group, INC is seeking an Associate Account Manager, Enterprise to support Grubhub’s Enterprise restaurant brands. You will work with Enterprise Partner Managers to own day-to-day operations, promotions, advertising, and client optimization while maintaining strong client relations.

You will analyze data, report performance, and drive ongoing optimization through collaborative cross-functional teamwork.