Enterprise Client Strategy Lead

Americaneagle.com; Illinois; On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Competitive benefits package

Family-friendly work environment

Job summary

Americaneagle.com, a family-owned web design and digital marketing agency in the United States, seeks a Client Strategist to lead enterprise client relationships and growth. You will own revenue, retention, and cross-team collaboration from initiation to delivery, aligning client objectives with company goals.

You will leverage AI-driven insights, CRM discipline, and knowledge of CMS ecosystems like Sitecore and WordPress to drive strategic opportunities and successful outcomes for a diverse

Qualifications

• Bachelor's degree or equivalent experience in a relevant field.
• 5–10 years of experience in commercial, sales, account management, or client strategy roles within a digital agency or comparable environment.
• Experience owning enterprise client relationships and growing accounts over time.

Responsibilities

• Serve as the primary strategic point of contact for an assigned portfolio of enterprise clients, building relationships across executive, business, and technical stakeholders.
• Own account revenue, profitability, retention, and growth while maintaining visibility into pipeline, contracts, and financial performance.
• Develop account plans and roadmaps that align client objectives with strategic opportunities and a clear pipeline of work.
• Identify, qualify, and lead growth opportunities in partnership with internal discipline leaders, including solution development, estimates, proposals, and pitches.
• Lead strategic client meetings, quarterly business reviews, and account-level conversations focused on performance, priorities, and future opportunities.
• Serve as a senior point of escalation, identifying risks and resolving issues while balancing client needs with company standards and commercial objectives.
• Partner with Project Managers and internal teams to ensure successful handoffs from sales through delivery, with clear expectations, scope, timelines, and success measures.
• Maintain accurate CRM, account, contract, and opportunity documentation while using AI and automation to improve account planning, client insights, and opportunity development.
• Stay current on AI, agentic systems, web technologies, and CMS platforms to identify relevant opportunities and provide strategic recommendations to clients.

Skills

Enterprise account management

Client relationship growth

AI fluency

Negotiation skills

Communication skills

Education

Bachelor's degree in Business Administration, Project Management, or equivalent experience

Tools

Sitecore

WordPress

Job description

Americaneagle.com, a family-owned web design and digital marketing agency in the United States, seeks a Client Strategist to lead enterprise client relationships and growth. You will own revenue, retention, and cross-team collaboration from initiation to delivery, aligning client objectives with company goals.

You will leverage AI-driven insights, CRM discipline, and knowledge of CMS ecosystems like Sitecore and WordPress to drive strategic opportunities and successful outcomes for a diverse