Enterprise Change Lead - Frontline & Stakeholders

Slalom Build; Seattle (WA); Hybrid; USD 83,000 - 90,000; Full time

Job summary

Slalom is seeking an experienced Change Management lead to design and drive an integrated change program in Seattle/Portland. You will collaborate with leaders and frontline teams to align change plans with business milestones and outcomes, ensuring readiness, adoption, and stabilization across functions.

You will develop communications, training, and reinforcement strategies, manage policy changes, and mitigate adoption risks while coordinating with HR, operations, and technology teams to

Qualifications

• Experience leading organizational change initiatives from strategy through execution.
• Hands-on experience driving change with frontline/non-exempt employee populations.
• Strong experience conducting stakeholder analysis, change impact assessments, and employee readiness assessments.
• Experience developing and executing communications, leader engagement, and change reinforcement plans.
• Experience coordinating training and preparing super-user, manager, or support networks for implementation.
• Ability to translate complex program, process, or policy changes into practical impacts for employees.
• Strong stakeholder management skills across business, HR, operations, communications, training, and technology teams.
• Experience supporting change involving policies, compliance requirements, or enforcement processes is strongly preferred.
• Experience working in unionized environments or with union-represented employee populations is a plus.
• Experience supporting enterprise-scale transformations with multiple stakeholder groups and workstreams preferred.

Responsibilities

• Develop and execute an integrated change management strategy and plan aligned to program milestones and business outcomes.
• Conduct stakeholder and change impact assessments to understand effects on different employee groups, roles, processes, policies, and day-to-day work.
• Build and execute communications and engagement approaches tailored to leaders, frontline employees, and other impacted stakeholder groups.
• Assess the impact of policy and enforcement changes, identifying risks to readiness, adoption, and operations.
• Develop and monitor employee readiness and adoption plans, identifying gaps and recommending targeted interventions.
• Partner with leaders to drive leadership engagement, sponsorship, and change reinforcement.
• Coordinate with training teams to ensure learning materials, timing, and delivery align to employee impacts.
• Prepare super-users, managers, and support teams to help employees navigate the change before and after launch.
• Work directly with frontline and non-exempt employee populations, adapting change tactics to operational realities.
• Identify change risks, resistance, and adoption barriers and proactively develop mitigation plans.
• Support go-live and post-launch activities, including employee feedback, reinforcement, adoption monitoring, and stabilization.

Skills

Change management leadership

Frontline employee experience

Stakeholder analysis

Communications planning

Training coordination

Impact translation

Stakeholder management

Policy enforcement

Union experience

Enterprise transformation

Job description

Slalom is seeking an experienced Change Management lead to design and drive an integrated change program in Seattle/Portland. You will collaborate with leaders and frontline teams to align change plans with business milestones and outcomes, ensuring readiness, adoption, and stabilization across functions.

You will develop communications, training, and reinforcement strategies, manage policy changes, and mitigate adoption risks while coordinating with HR, operations, and technology teams to