Enterprise Billing & Revenue Operations Lead

Perplexity; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

United States Digital Space LLC is seeking an experienced Billing Operations Manager to own the enterprise billing lifecycle, translating complex contracts into accurate invoices and building robust processes. You will work closely with Deal Desk, Enterprise Sales, Legal, and Customer Success to ensure timely, accurate billing and smooth renewals.

The role requires 7+ years in billing operations, strong systems skills (NetSuite, Salesforce), and a solid grounding in ASC 606 and revenue

Qualifications

• 7+ years of experience in billing operations, order management, order-to-cash, revenue operations, or a related finance function, including hands‑on ownership of enterprise SaaS or subscription billing.
• Billing expertise: Demonstrated ability to interpret complex customer agreements and translate them into accurate billing schedules, invoices, and adjustments, including subscription and usage-based arrangements.
• Systems proficiency: Hands‑on experience with NetSuite, Salesforce, tax engines, and subscription or usage‑based billing platforms, with the ability to investigate issues across connected systems.
• Accounting fundamentals: Working knowledge of accounts receivable, deferred revenue, and revenue-recognition concepts, including ASC 606.
• Resourcefulness, detail-oriented and a motivation for solving problems and finding solutions.
• Excellent communication skills, as frequent interaction with both internal and external stakeholders will be required.
• Ability to multi-task and prioritize effectively in a fast‑paced environment.

Responsibilities

• Own enterprise billing operations from customer and subscription setup through recurring invoicing, renewals, amendments, and cancellations, ensuring accurate and timely billing.
• Review nonstandard billing terms with Enterprise Sales and Deal Desk before contracts are signed and route exceptions for approval.
• Translate pricing and contractual terms into billing configurations and schedules (seat changes, discounts, prorations, co-terminations, prepaid credits, usage billed in arrears).
• Serve as the primary contact for enterprise billing questions; investigate discrepancies and coordinate credits and rebills.
• Reconcile contract, subscription, and usage data to billing output; support month-end close and audits with reconciliations and documentation.
• Identify and resolve billing system integration issues across platforms.
• Collaborate on renewals, expansions, and changes with Customer Success, Enterprise Sales, and Deal Desk; prepare analyses and true-ups.

Skills

Billing operations

Order-to-cash

Revenue operations

Cross-functional collaboration

Communication skills

Problem solving

Education

Bachelor’s degree in Accounting or Finance

Tools

NetSuite

Salesforce

Tax engines

Subscription/Usage billing platforms

Job description

United States Digital Space LLC is seeking an experienced Billing Operations Manager to own the enterprise billing lifecycle, translating complex contracts into accurate invoices and building robust processes. You will work closely with Deal Desk, Enterprise Sales, Legal, and Customer Success to ensure timely, accurate billing and smooth renewals.

The role requires 7+ years in billing operations, strong systems skills (NetSuite, Salesforce), and a solid grounding in ASC 606 and revenue