Enterprise Benefits Implementation Lead

WEX Inc.; Minnesota; Hybrid; USD 68,000 - 89,000; Full time

Job summary

WEX Inc. in Minnesota seeks an Implementation Manager, Benefits to lead strategic implementations for our largest enterprise clients across lines of business.

You will coordinate programs, manage milestones, and ensure accurate reporting to onboard key employers efficiently. You will build strong client relationships, deliver education on product design and regulatory nuances, oversee risk and scope changes, and drive cross-functional collaboration with Sales, Product, and Operations.

Qualifications

• Bachelor's degree preferred; 4–5 years of relevant industry experience.
• Advanced proficiency in Google Suite and Microsoft Office.
• Experience with OnBase is preferred.
• Strong client-facing communication and escalation management skills.

Responsibilities

• Oversee strategic implementation execution across enterprise clients.
• Coordinate project plans, milestones and risk management.
• Provide strategic education on product design and operational nuances.
• Maintain proactive client communication and issue resolution.

Skills

Client-facing

Communication

Escalation management

Education

Bachelor's degree (preferred)

Tools

Google Suite

Microsoft Office

OnBase

Job description

WEX Inc. in Minnesota seeks an Implementation Manager, Benefits to lead strategic implementations for our largest enterprise clients across lines of business.

You will coordinate programs, manage milestones, and ensure accurate reporting to onboard key employers efficiently. You will build strong client relationships, deliver education on product design and regulatory nuances, oversee risk and scope changes, and drive cross-functional collaboration with Sales, Product, and Operations.