Enterprise BA Leader – IT Delivery & Strategy

Rentokil North America; North Carolina; Hybrid; USD 115,000 - 170,000; Full time

Benefits offered by this job

Benefits starting Day 1

Job summary

Rentokil North America is seeking a Business Analysis Manager to provide strategic leadership for IT Delivery Operations. You will oversee a team of Business Analysts, align business objectives with technical execution, and govern delivery quality across global IT portfolios.

The role emphasizes continuous process improvement and knowledge management. The position requires expert BA practice leadership, capacity planning, and strong stakeholder collaboration to drive enterprise digital

Qualifications

• Bachelor's or Master’s Degree in a related field or equivalent experience.
• 10+ years in business systems analysis or similar roles.
• Experience standardizing BA methodologies and knowledge management.

Responsibilities

• Define and govern enterprise BA frameworks and standards.
• Provide executive direction on high-complexity initiatives.
• Lead reflection on requirements lifecycle and UAT facilitation.
• Manage external BA partners and vendor relationships.

Skills

Governance

Capacity planning

Analytical skills

Operational alignment

Stakeholder management

Jira/Confluence tooling

Education

Bachelor's or Master's Degree

Tools

Jira

Confluence

Visio

Lucidchart

Job description

Rentokil North America is seeking a Business Analysis Manager to provide strategic leadership for IT Delivery Operations. You will oversee a team of Business Analysts, align business objectives with technical execution, and govern delivery quality across global IT portfolios.

The role emphasizes continuous process improvement and knowledge management. The position requires expert BA practice leadership, capacity planning, and strong stakeholder collaboration to drive enterprise digital