Enterprise AV & Video Conferencing Technician (Contract)

Us Tech Solutions

San Jose (CA)

On-site

USD 48,000 - 51,000

Full time

4 days ago

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Job summary

US Tech Solutions is seeking an Audio Video (AV) Support Technician in San Jose, CA to install, maintain, monitor, and operate conference rooms and audiovisual technology across the organization. This onsite role focuses on ensuring spaces deliver a seamless meeting experience.

The ideal candidate has hands-on experience with Teams, Zoom, Cisco endpoints, Poly gear, and WebEx, and can support executive meetings and large corporate events with strong customer service and problem-solving skills.

Qualifications

3 years of experience supporting enterprise audiovisual and video conferencing environments.
Experience with Microsoft Teams, Zoom, Cisco video conferencing systems, Poly endpoints, and WebEx solutions.
Experience troubleshooting audio, video, and collaboration technology issues.
Knowledge of AV signal flow, audio systems, video distribution, and conferencing infrastructure.
Experience coordinating with external vendors and service providers.

Responsibilities

Perform daily health checks and preventative maintenance of executive conference rooms and collaboration spaces.
Monitor room technology to identify and resolve issues before they impact users.
Troubleshoot and resolve audio, video, presentation, display, and conferencing issues.
Install, configure, upgrade, and support conference room AV systems and related equipment.
Coordinate AV equipment moves, additions, and changes across multiple facilities.
Respond to incidents, service requests, and escalations within established SLAs.