Audio Visual Technician

Sira Consulting, an Inc 5000 company; California; On-site; USD 55,000 - 85,000; Full time

Job summary

Sira Consulting, an Inc 5000 company, is seeking an AV Support Specialist to assist with Unified Communications technologies such as Webex, Microsoft Teams, and Cisco video conferencing. The role includes troubleshooting meetings and conference room AV setups to ensure high-quality experiences.

Responsibilities include installing, configuring, and maintaining AV equipment, performing system checks, and managing AV inventories for large group events.

Qualifications

• Support UC technologies including Webex, Microsoft Teams and Cisco video conferencing.
• Install, configure and maintain conference room AV equipment.
• Troubleshoot and resolve AV/UC issues promptly and effectively.
• Maintain accurate inventory of AV equipment and configurations.

Responsibilities

• Provide expert AV support for conference rooms and large group meetings.
• Troubleshoot and resolve issues with UC platforms and devices.
• Perform regular system checks to ensure AV health and network readiness.
• Maintain equipment inventories and assist in asset management.

Tools

Webex

Microsoft Teams

Cisco Video Conferencing

Poly Phones

Conference room AV equipment

AV troubleshooting

Inventory management

Job description

We are seeking a dedicated and skilled AV Support Specialist to join our team. The ideal candidate will be responsible for providing support for Unified Communications (UC) technologies such as Webex, Microsoft Teams, and Cisco video conferencing.

Technical Skills:

• Meeting Platforms: Proficient in supporting meeting platforms such as Microsoft
• Conference Room AV Support: Provide expert support for conference room AV, including troubleshooting and resolving technical issues promptly and effectively.
• AV Equipment Management: Install, configure, and maintain AV equipment in various AV spaces, ensuring optimal performance and functionality.
• Cisco Video Conferencing: Demonstrate proficiency in working with and supporting Cisco video conferencing equipment for seamless and high-quality experiences.
• Poly Phones: Familiarity with Poly phones and their setup within conference rooms for efficient and clear communication.
• Microsoft Teams Meetings: Assist in troubleshooting Microsoft Teams Meetings, offering guidance and solutions for successful virtual collaborations.
• System Checks: Conduct regular inspections and system checks in conference rooms to maintain the health and functionality of AV and network equipment.
• IT AV Support: Deliver IT AV support for large group meetings and events, ensuring smooth operation and technical assistance as needed.
• Inventory Management: Maintain accurate records of AV equipment inventory, configurations, and maintenance activities.