Business Systems Analyst- Corporate Applications (Hybrid)

AMI Metals; Fort Worth (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid Time Off

Life Insurance

Disability insurance

Flexible Spending Accounts

9 Paid Company Holidays

Wellness Programs

Educational Assistance

Job summary

AMI Metals, Inc. is seeking a Business Systems Analyst – Corporate Applications to own and support non-ERP enterprise applications across SharePoint, Laserfiche, and Power Platform.

You will gather requirements, coordinate testing and deployments, and ensure governance, security, and lifecycle management of the portfolio. You will translate business needs into functional designs, configure workflows, and drive process improvements while coordinating with vendors, business owners, and IT teams.

Qualifications

• Identify business needs, desired outcomes, and application requirements across a diverse portfolio of corporate applications.
• Work with business owners and subject-matter experts to understand processes, data needs, controls, and outcomes.
• Capture functional, workflow, content, metadata, reporting, security, integration, and nonfunctional requirements.
• Prioritize requirements with stakeholders based on business value, risk, effort, user impact, and platform constraints.
• Confirm stakeholder understanding before requirements move into configuration, design, or vendor delivery.

Responsibilities

• Own and support a portfolio that may include SharePoint, Laserfiche, LetsSignIt, Exostar, Guidewheel, e-signature platforms, Power Platform solutions, and other third-party applications.
• Maintain application inventories, business ownership, vendor contacts, licensing information, support models, renewal dates, integrations, security, and lifecycle status.
• Develop knowledge of each platform’s capabilities, limitations, configuration, data, workflows, interfaces, and business use.
• Triage application issues, reproduce problems, document findings, and coordinate resolution with users, IT teams, vendors, and shared services.
• Assess vendor releases, upgrades, roadmap changes, deprecations, and new capabilities for business impact and adoption opportunities.
• Identify unsupported workarounds, duplicate tools, control gaps, and opportunities to standardize or consolidate applications.
• Configure or support content, metadata, templates, search, forms, workflows, records, permissions, retention, and related ECM capabilities.
• Translate document and content-management needs into practical ECM and SharePoint solutions that improve retrieval, control, and user productivity.
• Coordinate document migration, content cleanup, validation, and user adoption activities when moving or consolidating content.
• Create functional design specifications for application configuration, workflows, forms, notifications, integrations, reports, security, and user experiences.
• Map requirements to functional specifications and maintain traceability through configuration, testing, deployment, and support.
• Evaluate standard platform capabilities before recommending custom development, additional tools, or manual workarounds.
• Configure approved application features and coordinate technical changes with vendors, developers, administrators, security, and infrastructure teams.
• Consider usability, security, data quality, supportability, scalability, licensing, cost, upgrades, and cross-system dependencies in solution design.
• Reuse established solutions, templates, workflows, integrations, governance practices, and platform standards where appropriate.
• Document current-state and future-state workflows, roles, approvals, business rules, exceptions, handoffs, and service expectations.
• Identify manual work, duplicate data entry, delays, inconsistent practices, control gaps, and opportunities for automation or standardization.
• Design or coordinate workflows, forms, notifications, routing, approvals, and integrations using approved platform capabilities.
• Validate that application workflows support the full business process, including exceptions, rework, escalation, audit, and support needs.
• Measure adoption, cycle time, errors, backlog, or other relevant outcomes when practical and use findings to recommend improvements.
• Coordinate integration testing and issue resolution among business owners, application teams, shared services, vendors, and developers.
• Build user-acceptance test cases and coordinate testing with business process owners and end users.
• Develop or coordinate training materials, work instructions, quick-reference guides, FAQs, release notes, and application communications.
• Train or support training for end users, application owners, site champions, and support teams.
• Provide clarification on application behavior, process changes, security, limitations, and support procedures.
• Monitor adoption, recurring questions, workarounds, user feedback, and support patterns after deployment.
• Recommend improvements to configuration, process, documentation, training, or governance based on actual use.
• Maintain vendor contacts, support entitlements, contracts, renewals, licensing, product roadmaps, service information, and escalation paths.
• Coordinate vendor support cases, demonstrations, technical reviews, implementation activities, upgrades, and issue resolution.
• Track commitments, open items, dependencies, risks, changes, and required business decisions.
• Support license allocation, usage review, renewal planning, cost analysis, and identification of unused or duplicative capabilities.
• Assess vendor changes, security notices, service disruptions, end-of-life announcements, and roadmap impacts.
• Document support transitions, ownership, configuration, integration, and recovery information needed for continuity.
• Able to estimate, manage, and complete assigned corporate application analysis and delivery activities.
• Provide reasonable effort estimates for analysis, requirements, configuration, testing, documentation, training, deployment, and support.

Skills

Requirements Elicitation

Portfolio ownership

ECM & SharePoint

Functional design

Workflow improvement

Integration & Data

Security & Governance

Testing & Validation

Training & Adoption

Vendor & Licensing

Project planning

Tools

SharePoint

Laserfiche

LetsSignIt

Exostar

Guidewheel

PowerApps

Power Automate

E-signature tools

Job description

Location/Org Data : Logo

Job Summary

AMI Metals, Inc. (www.amimetals.com) is globally recognized as the industry leader in supplying aircraft quality raw material products to the aerospace industry. We are a wholly owned subsidiary of Reliance, Inc. (www.reliance.com) who is the largest metals service center company in North America and recognized as a Fortune’s World’s Most Admired Companies!

WHY WORK FOR AMI?We value our employees and consider them to be our most important asset! We hire people who seek a professional, team-oriented environment which values collaboration and knowledge sharing. AMI is committed to employee safety, quality/continuous improvements, productivity and growth opportunities! Check out our reviews on and Glassdoor.

EMPLOYEE BENEFITS:

We offer our employees and their dependents with a comprehensive benefits package which include:

• Medical (PPO High/Low or Health Savings Plan)
• Dental
• Vision
• Paid Time Off
• Life Insurance
• Short & Long-Term Disability
• Flexible Spending Accounts
• 9 Paid Company Holidays
• Employee Assistance & Wellness Programs
• Educational Assistance

Physical Requirements

Stand or Sit(Stationary position), Walk(Move, Traverse), Use hand/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position), Talk/hear(Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information), See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess), Reaching, Repetitive Motion

Function in the Job

Sedentary Work- Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Job Function

The Business Systems Analyst – Corporate Applications will be an integral member of the Information Technology team and will be responsible for the functional ownership, support, and improvement of non-ERP enterprise applications. The portfolio includes enterprise content management and collaboration platforms such as SharePoint, PowerApps, Power Automate, and Laserfiche, along with third-party applications such as LetsSignIt, Exostar, Guidewheel, e-signature tools, Visitor Management Systems and other business platforms. The individual will work with business owners, vendors, and technical teams to understand requirements, configure and support applications, coordinate testing and releases, improve adoption, and maintain reliable documentation and governance. The role must ensure that application configurations, workflows, integrations, security, data, and business processes remain supportable and aligned with approved business and technical requirements.

Requirements Elicitation – Able to identify business needs, desired outcomes, and application requirements across a diverse portfolio of corporate applications.

• Work with business owners and subject-matter experts to understand business processes, problems, objectives, data needs, controls, and expected outcomes.
• Use interviews, workshops, process observation, document review, and usage data to elicit and validate requirements.
• Capture functional, workflow, content, metadata, reporting, security, integration, compliance, and nonfunctional requirements.
• Identify needs, exceptions, dependencies, assumptions, and value drivers that may not be initially articulated by users.
• Prioritize requirements with stakeholders based on business value, risk, effort, user impact, and platform constraints.
• Confirm stakeholder understanding and agreement before requirements move into configuration, design, or vendor delivery.

Application Portfolio Ownership – Able to provide functional ownership and coordinated support across non-ERP enterprise applications.

• Own and support a portfolio that may include SharePoint, Laserfiche, LetsSignIt, Exostar, Guidewheel, e-signature platforms, Power Platform solutions, and other third-party applications.
• Maintain application inventories, business ownership, vendor contacts, licensing information, support models, renewal dates, integrations, security, and lifecycle status.
• Develop knowledge of each platform’s capabilities, limitations, configuration, data, workflows, interfaces, and business use.
• Triage application issues, reproduce problems, document findings, and coordinate resolution with users, IT teams, vendors, and shared services.
• Assess vendor releases, upgrades, roadmap changes, deprecations, and new capabilities for business impact and adoption opportunities.
• Identify unsupported workarounds, duplicate tools, control gaps, and opportunities to standardize or consolidate applications.

ECM and Collaboration Solutions – Able to design, configure, and support content, document, workflow, and collaboration solutions using approved enterprise platforms.

• Provide functional coverage, knowledge transfer, and continuity for Laserfiche solutions.
• Configure or support repositories, folders, metadata, templates, search, forms, workflows, records, permissions, retention, and related ECM capabilities.
• Design and support SharePoint sites, libraries, lists, metadata, permissions, navigation, content structures, and collaboration solutions.
• Translate document and content-management needs into practical ECM and SharePoint solutions that improve retrieval, control, and user productivity.
• Apply metadata, taxonomy, naming, search, versioning, retention, and governance practices appropriate to the content and business process.
• Coordinate document migration, content cleanup, validation, and user adoption activities when moving or consolidating content.

Functional Solution Design and Configuration – Able to translate approved business requirements into functional designs and sustainable application configurations.

• Create functional design specifications for application configuration, workflows, forms, notifications, integrations, reports, security, and user experiences.
• Map requirements to functional specifications and maintain traceability through configuration, testing, deployment, and support.
• Evaluate standard platform capabilities before recommending custom development, additional tools, or manual workarounds.
• Configure approved application features and coordinate technical changes with vendors, developers, administrators, security, and infrastructure teams.
• Consider usability, security, data quality, supportability, scalability, licensing, cost, upgrades, and cross-system dependencies in solution design.
• Reuse established solutions, templates, workflows, integrations, governance practices, and platform standards where appropriate.

Workflow and Process Improvement – Able to analyze business processes and implement workflow, automation, and application improvements.

• Document current-state and future-state workflows, roles, approvals, business rules, exceptions, handoffs, and service expectations.
• Identify manual work, duplicate data entry, delays, inconsistent practices, control gaps, and opportunities for automation or standardization.
• Design or coordinate workflows, forms, notifications, routing, approvals, and integrations using approved platform capabilities.
• Validate that application workflows support the full business process, including exceptions, rework, escalation, audit, and support needs.
• Measure adoption, cycle time, errors, backlog, or other relevant outcomes when practical and use findings to recommend improvements.
• Coordinate across business functions when workflows span multiple departments, sites, vendors, or systems.

Application Integration and Data – Able to define and support functional requirements for data exchanges between corporate applications and enterprise systems.

• Document application interfaces, source and target systems, ownership, data mappings, timing, business rules, exceptions, and reconciliation requirements.
• Work with vendors and technical resources to define requirements for APIs, connectors, file exchanges, identity integrations, and data synchronization.
• Validate that integrations exchange complete and accurate data and handle errors, retries, and exceptions appropriately.
• Use reporting, exports, queries, audit logs, or platform tools to research issues, validate transactions, and support requirements.
• Identify data-quality, metadata, permission, identity, and mapping issues that affect workflows or application use.
• Coordinate integration testing and issue resolution among business owners, application teams, shared services, vendors, and developers.

Security, Governance, and Compliance – Able to maintain appropriate access, content, privacy, records, and application governance controls.

• Work with business owners to define application roles, permissions, access, ownership, and approval requirements.
• Support periodic access reviews, license reviews, audit requests, evidence gathering, and remediation activities.
• Apply approved security, privacy, records, retention, legal, data, and technology standards to application configurations and workflows.
• Document governance decisions, ownership, support responsibilities, content standards, and approved exceptions.
• Review security and governance settings as applications, users, content, processes, vendors, and business requirements change.
• Escalate material security, compliance, vendor, availability, or business-continuity risks through appropriate channels.

Business Requirements Testing and Validation – Able to maintain requirements traceability and ensure that configured applications and workflows meet approved requirements.

• Develop test strategies, scenarios, scripts, expected results, and traceability for functional, workflow, integration, security, migration, and regression testing.
• Coordinate test data, environments, access, participants, dependencies, and defect-management activities.
• Execute or support functional and integration testing and document results, defects, retesting, and final disposition.
• Validate configurations, forms, workflows, metadata, search, permissions, notifications, integrations, and exception handling.
• Work with stakeholders to evaluate test coverage and ensure that critical processes and exceptions are included.
• Confirm that approved requirements are satisfied before recommending deployment or release acceptance.

User Acceptance, Training, and Adoption – Able to coordinate user acceptance testing and support successful adoption of corporate applications.

• Build user-acceptance test cases and coordinate testing with business process owners and end users.
• Develop or coordinate training materials, work instructions, quick-reference guides, FAQs, release notes, and application communications.
• Train or support training for end users, application owners, site champions, and support teams.
• Provide clarification on application behavior, process changes, security, limitations, and support procedures.
• Monitor adoption, recurring questions, workarounds, user feedback, and support patterns after deployment.
• Recommend improvements to configuration, process, documentation, training, or governance based on actual use.

Vendor, License, and Lifecycle Management – Able to coordinate vendors and manage the operational lifecycle of third-party applications.

• Maintain vendor contacts, support entitlements, contracts, renewals, licensing, product roadmaps, service information, and escalation paths.
• Coordinate vendor support cases, demonstrations, technical reviews, implementation activities, upgrades, and issue resolution.
• Track commitments, open items, dependencies, risks, changes, and required business decisions.
• Support license allocation, usage review, renewal planning, cost analysis, and identification of unused or duplicative capabilities.
• Assess vendor changes, security notices, service disruptions, end-of-life announcements, and roadmap impacts.
• Document support transitions, ownership, configuration, integration, and recovery information needed for continuity.

Project Planning and Delivery – Able to estimate, manage, and complete assigned corporate application analysis and delivery activities.

• Provide reasonable effort estimates for analysis, requirements, configuration, testing, documentation, training, deployment, and support.