Enterprise Applications Admin & Optimization Lead

BXP, Inc.; Boston (MA); On-site; USD 80,000 - 114,000; Full time

Job summary

BXP, Inc. is seeking an Applications Administrator to support enterprise business applications essential to daily operations. You will manage user access, security, data integrity, and performance, while enabling upgrades and new initiatives.

The role emphasizes risk mitigation, audit readiness, and strong collaboration with vendors and internal partners. Responsibilities include maintaining reliability, configuring JD Edwards and related tools, generating reports, and supporting process

Qualifications

• Minimum two years of experience in application administration, application support, or related field.
• Bachelor’s degree in related field preferred.
• Proven ability to troubleshoot and support enterprise and SaaS applications.
• Hands-on experience administering user access, security roles, scheduled jobs, integrations, or configurations.
• General understanding of relational databases and SQL.

Responsibilities

• Serve as a primary point of contact for applications and deliver high-quality support to business partners.
• Own investigation and resolution of complex issues affecting financial and operational processes.
• Perform root cause analysis and implement permanent solutions to recurring issues.
• Maintain audit-ready documentation and ServiceNow records; support onboarding and access changes.
• Coordinate with managed service providers and IT teams to drive timely issue resolution.

Skills

Analytical skills

Problem solving

Communication skills

Customer service mindset

Collaboration

Adaptability

AI concepts learning

SQL fundamentals

Education

Bachelor’s degree preferred

Tools

Oracle JD Edwards

MRI

Yardi

Procore

Microsoft 365/SharePoint

Power Platform

Power BI

SQL

ServiceNow

APIs/ETL scripting

Job description

BXP, Inc. is seeking an Applications Administrator to support enterprise business applications essential to daily operations. You will manage user access, security, data integrity, and performance, while enabling upgrades and new initiatives.

The role emphasizes risk mitigation, audit readiness, and strong collaboration with vendors and internal partners. Responsibilities include maintaining reliability, configuring JD Edwards and related tools, generating reports, and supporting process