Senior Enterprise Applications Administrator

Boston Properties Inc.; Boston (MA); On-site; USD 80,000 - 114,000; Full time

Benefits offered by this job

Medical and dental coverage

Retirement plan with company match

Backup childcare

Educational assistance

Commuter transit subsidy

Employee support programs

Job summary

Boston Properties Inc. seeks an Application Administrator to oversee BXP’s enterprise business applications, ensuring reliability, security, and performance.

You will support users, manage access controls, and coordinate with vendors to resolve issues while contributing to project delivery and process optimization across business units. The role involves developing end-to-end process understanding, leveraging Power Platform, SharePoint, and other tools, and supporting data integrity, reporting,

Qualifications

• Two years of experience in application administration, application support, or a related field preferred.
• Bachelor’s degree preferred.
• Proven ability to troubleshoot and support enterprise and SaaS applications.
• Hands-on experience administering user access, security roles, scheduled jobs, integrations, or configurations.
• General understanding of relational databases and SQL.
• Strong analytical, problem-solving, documentation, and communication skills.
• Ability to translate operational needs into practical solutions.
• Customer service mindset and collaboration with users, vendors, and technical teams.
• Adaptability and willingness to learn, including AI, with occasional travel and after-hours support.

Responsibilities

• Serve as a primary point of contact for applications and deliver high-quality support to business partners.
• Investigate and resolve complex, time-sensitive issues affecting financial and operational processes.
• Perform root cause analysis and implement permanent solutions for recurring issues.
• Maintain audit-ready documentation and ServiceNow records; support user onboarding and access changes.
• Coordinate with managed service providers and vendors to drive timely issue resolution.
• Administer, configure, and monitor Oracle JD Edwards and other enterprise/SaaS apps for stability and security.
• Support application maintenance, upgrades, patching, and releases with minimal business disruption.
• Provide project management support on assigned initiatives and collaborate with stakeholders to drive outcomes.
• Create current-state and future-state process flows to identify improvements; help design and implement Power Platform solutions.

Skills

Analytical skills

Problem-solving

Documentation

Communication

Customer service mindset

Adaptability

Learning mindset

Collaboration

Education

Bachelor's degree in related field

Tools

Microsoft Power Platform

SharePoint

Copilot

SQL

Crystal Reports

SSRS

Power BI

Power Apps

Power Automate

ServiceNow

Job description

Boston Properties Inc. seeks an Application Administrator to oversee BXP’s enterprise business applications, ensuring reliability, security, and performance.

You will support users, manage access controls, and coordinate with vendors to resolve issues while contributing to project delivery and process optimization across business units. The role involves developing end-to-end process understanding, leveraging Power Platform, SharePoint, and other tools, and supporting data integrity, reporting,