Enterprise AI Success Manager

ChapsVision; New York (NY); On-site; USD 170,000 - 190,000; Full time

Benefits offered by this job

Professional development opportunities

Competitive salary structure with high earnings potential

Job summary

An innovative tech company in New York is looking for a Customer Success Manager to manage relationships with major accounts. The ideal candidate will have over 5 years of experience in client management, strong communication skills, and a solid understanding of enterprise search technologies. You will be responsible for ensuring clients maximize their use of our solutions and developing engagement strategies. The position offers a competitive salary structure with substantial earnings potential.

Qualifications

• 5+ years of client management experience.
• Exceptional communication, presentation, and listening skills.
• Strong grasp of technology architecture and AI ecosystem.

Responsibilities

• Manage relationships with major North American accounts.
• Design and implement customer engagement strategies.
• Advise clients on best practices for using Sinequa’s software.

Skills

Client management experience

Communication skills

Presentation skills

Problem-solving abilities

Analytical abilities

Education

Bachelor's degree

Tools

Search technologies

Big data technologies

Job description

An innovative tech company in New York is looking for a Customer Success Manager to manage relationships with major accounts. The ideal candidate will have over 5 years of experience in client management, strong communication skills, and a solid understanding of enterprise search technologies. You will be responsible for ensuring clients maximize their use of our solutions and developing engagement strategies. The position offers a competitive salary structure with substantial earnings potential.