Enterprise AI Platform Infrastructure PM

Retool, Inc.; San Francisco, Northern (CA, KY); Hybrid; USD 162,000 - 285,000; Full time

Benefits offered by this job

Hybrid work location

Medical, dental, vision, 401(k)

Job summary

Retool, Inc. seeks a Product Manager to define the platform capabilities that help enterprises deploy, operate, and scale AI-powered software securely and reliably.

You’ll shape deployment, observability, access controls, and API surfaces, working with engineers to balance tradeoffs and deliver durable platform solutions. Day-to-day, you will set strategy, lead projects end-to-end, and partner with enterprise customers, Sales, and Customer Success to translate needs into scalable platform

Qualifications

• 4+ years of product management experience building infrastructure, developer-platform, or technically complex enterprise software.
• Experience with cloud infrastructure and deployment products.
• The technical depth to participate credibly in architecture discussions and evaluate tradeoffs with senior engineers.
• A track record of turning ambiguous, cross-cutting problems into clear product direction and shipped outcomes.

Responsibilities

• Set the strategy and roadmap for your area, grounding priorities in customer evidence, technical constraints, and business impact.
• Lead projects from discovery through launch, adoption, and iteration.
• Work directly with engineering on infrastructure, deployment, observability, data connectivity, and access-control systems.
• Make clear product and architectural tradeoffs without waiting for broad consensus.
• Work with platform engineering, infrastructure, and security leaders at enterprise customers to understand how Retool fits into their environments.
• Partner with Sales and Customer Success while maintaining a strong point of view on which customer needs should become scalable platform capabilities.
• Define success through outcomes such as deployment time, reliability, operational burden, and enterprise adoption.

Skills

Product management

Infrastructure

Developer platforms

Enterprise software

Cloud deployment

Architectural tradeoffs

AI / LLMs

Job description

Retool, Inc. seeks a Product Manager to define the platform capabilities that help enterprises deploy, operate, and scale AI-powered software securely and reliably.

You’ll shape deployment, observability, access controls, and API surfaces, working with engineers to balance tradeoffs and deliver durable platform solutions. Day-to-day, you will set strategy, lead projects end-to-end, and partner with enterprise customers, Sales, and Customer Success to translate needs into scalable platform