Enterprise AI Outcome Engineer II

Google; San Francisco (CA); On-site; USD 152,000 - 221,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

Google is seeking an AI Outcome Customer Engineer within the GTM AI Tech org to bridge pre-sales and post-sales execution. You’ll architect integrations into customers’ IT ecosystems, collaborate with DeepMind, and shape adoption-focused solutions for strategic AI accounts.

You will work as an enterprise architect, technical debugger, and delivery manager, coordinating with product and engineering teams to deliver secure, scalable AI deployments and provide technical leadership across

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 5 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with technical delivery strategies and interfacing with product or engineering organizations.
• Experience in either system design or reading code (e.g., Java, C++, Python).
• Experience in system design or orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI).
• Experience with enterprise integrations (APIs, enterprise content management (ECMs), identity), Cloud infrastructure, or AI/ML model deployments.

Responsibilities

• Partner with account teams and practice Customer Engineers (CEs) during technical evaluation phases to assess project feasibility, shape proposals for long-term adoption, and validate FDE engagement requests.
• Lead upfront technical design for enterprise-grade AI solutions, ensuring seamless and secure integration of models, agents, and connectors into existing customer data pipelines, identity providers, and compliance boundaries.
• Dive into code-level context to diagnose and resolve complex customer implementation issues, identify core product bugs, and test workarounds to clear execution roadblocks.
• Serve as the definitive liaison to core Product and Engineering teams, troubleshooting systemic deployment blockers and translating real-world field feedback into actionable feature requests.
• Steer implementation strategy through technical authority and architectural foresight while owning the technical reality of delivery alongside customer-facing teams.

Skills

Cloud architecture

Java/C++/Python

System design

APIs & integrations

Enterprise AI deployment

Education

Bachelor’s degree or equivalent

Tools

LangGraph

AutoGen

CrewAI

Job description

Google is seeking an AI Outcome Customer Engineer within the GTM AI Tech org to bridge pre-sales and post-sales execution. You’ll architect integrations into customers’ IT ecosystems, collaborate with DeepMind, and shape adoption-focused solutions for strategic AI accounts.

You will work as an enterprise architect, technical debugger, and delivery manager, coordinating with product and engineering teams to deliver secure, scalable AI deployments and provide technical leadership across