AI Outcomes Engineer II: Enterprise AI Delivery

Google; Los Angeles (CA); On-site; USD 152,000 - 221,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

20 days PTO per year

Sick time 40 hours/year

Maternity Leave 28-30 weeks

Baby Bonding Leave 18 weeks

13 paid holidays

Job summary

Google Cloud’s Go-To-Market AI Tech team seeks an AI Outcome Customer Engineer in Los Angeles. You will serve as enterprise architect, technical debugger, and delivery manager, bridging pre-sales and post-sales for strategic AI accounts.

You’ll shape solutions for adoption, activation, and viable delivery within the FDE framework. You'll work across product and engineering, ensuring secure integration of models, agents, and connectors into customers' data ecosystems, while communicating

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 5 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with technical delivery strategies and interfacing with product or engineering organizations.
• Experience in either system design or reading code (e.g., Java, C++, Python).
• Experience in system design or orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI).
• Experience with enterprise integrations (APIs, enterprise content management (ECMs), identity), Cloud infrastructure, or AI/ML model deployments.

Responsibilities

• Partner with account teams and practice Customer Engineers (CEs) during technical evaluation phases to assess project feasibility, shape proposals for long-term adoption, and validate FDE engagement requests.
• Lead upfront technical design for enterprise-grade AI solutions, ensuring seamless and secure integration of models, agents, and connectors into existing customer data pipelines, identity providers, and compliance boundaries.
• Dive into code-level context to diagnose and resolve complex customer implementation issues, identify core product bugs, and test workarounds to clear execution roadblocks.
• Serve as the definitive liaison to core Product and Engineering teams, troubleshooting systemic deployment blockers and translating real-world field feedback into actionable feature requests.
• Steer implementation strategy through technical authority and architectural foresight while owning the technical reality of delivery alongside customer-facing teams.

Skills

Cloud native architecture

System design

Code reading

APIs integration

Identity

AI/ML deployments

Education

Bachelor’s degree or equivalent

Tools

LangGraph

AutoGen

CrewAI

Job description

Google Cloud’s Go-To-Market AI Tech team seeks an AI Outcome Customer Engineer in Los Angeles. You will serve as enterprise architect, technical debugger, and delivery manager, bridging pre-sales and post-sales for strategic AI accounts.

You’ll shape solutions for adoption, activation, and viable delivery within the FDE framework. You'll work across product and engineering, ensuring secure integration of models, agents, and connectors into customers' data ecosystems, while communicating