AI Outcome Architect & Enterprise Delivery Lead

Google; Chicago (IL); On-site; USD 233,000 - 324,000; Full time

Job summary

Google is seeking an AI Outcome Customer Engineer IV in Forward Deployed Engineering. The role combines enterprise architecture, technical debugging, and delivery management to shape AI solutions for strategic accounts. You will bridge pre-sales and post-sales work, ensuring adoption and rapid activation within customer ecosystems across multiple U.S.

locations. As a Go-to-Market AI leader, you’ll influence product perspectives, work with deep Google AI capabilities, and translate technical

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with technical delivery strategies and interfacing with product or engineering organizations.
• Experience in either system design or reading code (e.g., Java, C++, Python).
• Experience in system design or orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI).
• Experience with enterprise integrations (APIs, enterprise content management (ECMs), identity), Cloud infrastructure, or AI/ML model deployments.

Responsibilities

• Partner with Account teams and practice Customer Engineers during technical evaluation phases to assess project feasibility, shape proposals for long-term adoption, and validate FDE engagement requests.
• Lead upfront technical design for enterprise-grade AI solutions, ensuring seamless and secure integration of models, agents, and connectors into existing customer data pipelines, identity providers, and compliance boundaries.
• Dive into code-level context to diagnose and resolve complex customer implementation issues, identify core product bugs, and test workarounds to clear execution roadblocks.
• Serve as the definitive liaison to core Product and Engineering teams, troubleshooting systemic deployment blockers and translating real-world field feedback into actionable feature requests.
• Steer implementation strategy through technical authority and architectural foresight while owning the technical reality of delivery alongside customer-facing teams.

Skills

Cloud native architecture

Delivery strategies

Reading code

Systems design

APIs & identity

Education

Bachelor's degree or equivalent practical experience

Job description

Google is seeking an AI Outcome Customer Engineer IV in Forward Deployed Engineering. The role combines enterprise architecture, technical debugging, and delivery management to shape AI solutions for strategic accounts. You will bridge pre-sales and post-sales work, ensuring adoption and rapid activation within customer ecosystems across multiple U.S.

locations. As a Go-to-Market AI leader, you’ll influence product perspectives, work with deep Google AI capabilities, and translate technical