Enterprise Activation Lead for Strategic Accounts

Ramp; New York (NY); Remote; USD 139,300 - 263,900; Full time

Benefits offered by this job

100% medical, dental & vision insurance

401k with employer match

Flexible PTO

Fertility HRA

Parental Leave

Pet insurance

Health and Wellness stipend

Job summary

A leading financial operations platform is seeking a Customer Activation Manager to oversee the onboarding process for Strategic Enterprise customers. This role requires managing complex implementations, partnering with various teams, and ensuring customer satisfaction and product utilization. Candidates should have at least 10 years of experience in customer success within B2B environments. The position offers a competitive salary and a comprehensive benefits package, including health insurance and flexible PTO.

Qualifications

• 10+ years of experience in implementation or customer success in a B2B organization.
• Experience managing strategic enterprise customer relationships.
• Proven ability to run complex technology projects.

Responsibilities

• Manage onboarding of new Ramp Strategic Enterprise customers.
• Partner with cross-functional teams to execute successful launches.
• Provide strategic consulting during customer setup.

Skills

Implementation experience

Customer relationships

Project management

Communication skills

Adaptability

Education

Bachelor’s degree from an accredited university

Tools

Accounting Software experience

Job description

A leading financial operations platform is seeking a Customer Activation Manager to oversee the onboarding process for Strategic Enterprise customers. This role requires managing complex implementations, partnering with various teams, and ensuring customer satisfaction and product utilization. Candidates should have at least 10 years of experience in customer success within B2B environments. The position offers a competitive salary and a comprehensive benefits package, including health insurance and flexible PTO.