Enterprise Account Success Lead

Wellnecity; Charlotte (NC); Hybrid; USD 100,000 - 140,000; Full time

Benefits offered by this job

Health insurance

Disability insurance

Dental insurance

Vision insurance

401(k) with Morgan Stanley

Paid time off

Wellness programs

Job summary

Wellnecity seeks a Lead Account Manager to manage enterprise client relationships, translate data into actionable recommendations, and drive client outcomes. The role partners with Sales, Product, Data, Tech, and Operations to deliver value and coordinate across teams.

You will report to the Chief Commercial Officer from Charlotte, NC, with in-person meetings as needed and occasional travel (<25%). Remote work is accommodated as part of a hybrid setup.

Qualifications

• Bachelor’s degree and 5-7 years relevant work experience in account management, customer success, or client services role, in healthcare.
• Strong knowledge of health plan fundamentals and the self-funded employer healthcare landscape.
• Demonstrated experience managing a portfolio of clients with cross-functional coordination.

Responsibilities

• Own and manage client relationships and delivery of the Wellnecity value proposition through regular client touchpoints.
• Translate data and insights into clear recommendations for clients to drive tangible outcomes.
• Develop and grow relationships with senior client stakeholders, including VP and C-level executives.

Skills

Account management

Customer success

Healthcare knowledge

Cross-functional collaboration

Education

Bachelor’s degree

Master’s degree

Tools

Jira

Confluence

Job description

Wellnecity seeks a Lead Account Manager to manage enterprise client relationships, translate data into actionable recommendations, and drive client outcomes. The role partners with Sales, Product, Data, Tech, and Operations to deliver value and coordinate across teams.

You will report to the Chief Commercial Officer from Charlotte, NC, with in-person meetings as needed and occasional travel (<25%). Remote work is accommodated as part of a hybrid setup.