Enterprise Account Manager - Renewals

BitSight Technologies; Boston (MA); On-site; USD 100,000 - 120,000; Full time

Job summary

An innovative leader in cyber risk management is seeking a dedicated Account Manager to oversee renewals and foster strong client relationships. This role involves engaging with customers to understand their needs, negotiating contract terms, and collaborating with cross-functional teams to enhance product utilization. Join a dynamic team that values integrity, self-motivation, and a positive attitude. This position offers a competitive salary, bonuses, and opportunities for professional growth within a culture that prioritizes inclusivity and employee well-being.

Benefits

Comprehensive benefits package

Equity options

Professional growth opportunities

Inclusive culture

Qualifications

• 5-7+ years of experience in Account Management.
• Strong consultative and solution selling skills.

Responsibilities

• Overseeing the entire renewal cycle and ensuring timely renewals.
• Building C-Level relationships and acting as a strategic advisor.

Skills

Account Management

Consultative Selling

Communication Skills

Territory Management

Organizational Skills

Job description

Bitsight is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their third parties. Companies rely on Bitsight to prioritize their cybersecurity investments, build greater trust within their ecosystem, and reduce their chances of financial loss.

Built on over a decade of technological innovation, its integrated solutions deliver value across enterprise security performance, digital supply chains, cyber insurance, and data analysis.

• We invented the cyber ratings industry in 2011
• Over 3000 customers trust Bitsight
• Over 750 teammates are dispersed throughout Boston, Raleigh, New York, Lisbon, Singapore, and remote

Responsibilities:

• Overseeing the entire renewal cycle, including identifying upcoming renewals, contacting customers, and ensuring timely renewals.
• Proactively reaching out to customers, understanding their needs, and addressing any concerns.
• Negotiating contract terms to maximize customer retention and revenue, and closing renewals on time.
• Maintaining accurate forecasts of upcoming renewals and reporting on key performance indicators.
• Establishing and building C-Level relationships within designated clients, acting as a strategic advisor and partner.
• Working cross-functionally with Customer Success to define and drive execution of action plans to improve and/or optimize the utilization of Bitsight products and services.
• Collaborating with New Business to identify and support expansion opportunities.

Job Requirements:

• 5-7+ years of experience in Account Management
• Strong territory and contact management skills
• Strong consultative and solution selling skills
• A proven track record of quota attainment
• Excellent communication skills (written and verbal)
• Highly organized with the ability to manage a high volume of accounts/transactions
• High energy, integrity, self-motivation, and a positive attitude

Bitsight is proud to be an equal opportunity employer. We do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of gender identity, race, nationality, religion, sexual orientation, veteran status, or disability.

We prioritize our people. Bitsight offers top-tier benefits and fosters an inclusive culture, providing opportunities for professional growth and skill expansion.

If you're excited about this opportunity, we encourage you to apply even if you don't meet every requirement. We're eager to meet individuals who believe in Bitsight's mission and can contribute in various ways.

Additional Information for US Applicants:

Bitsight provides reasonable accommodations for qualified individuals with disabilities or religious beliefs upon request. For inquiries, contact [e-mail]. Consideration of applicants with criminal histories will be in accordance with applicable laws. This role may be a promotional opportunity under the Colorado Equal Pay for Equal Work Act. The estimated salary range is $100,000 to $120,000 annually, excluding commissions, based on location, skills, experience, and education. The role also includes bonuses, equity, and a comprehensive benefits package.