Enterprise Account Manager - Renewals

BitSight; Boston (MA); On-site; USD 100,000 - 120,000; Full time

Job summary

An established industry player is seeking an Enterprise Account Manager to lead the renewal process and foster strong relationships with clients. This dynamic role involves overseeing renewals, negotiating contract terms, and collaborating with cross-functional teams to enhance client satisfaction. Join a forward-thinking company that values diversity and inclusion while offering a competitive salary and comprehensive benefits. If you are a motivated professional with a passion for account management and client success, this opportunity is perfect for you.

Qualifications

• 5-7+ years of experience in Account Management.
• Strong consultative and solution selling expertise.

Responsibilities

• Oversee the entire renewal cycle and ensure timely renewals.
• Negotiate contract terms to maximize retention and revenue.

Skills

Account Management

Consultative Selling

Contract Negotiation

Communication Skills

Territory Management

Job description

Enterprise Account Manager - Renewals page is loaded

Enterprise Account Manager - Renewals

Apply locations Boston, MA | Full time | Posted 4 Days Ago | Job Requisition ID: JR101075

Bitsight is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their third parties. Companies rely on Bitsight to prioritize cybersecurity investments, build trust within their ecosystems, and reduce financial losses.
Built on over a decade of technological innovation, its integrated solutions deliver value across enterprise security performance, digital supply chains, cyber insurance, and data analysis.

• We invented the cyber ratings industry in 2011
• Trusted by over 3000 customers
• With over 750 team members across Boston, Raleigh, New York, Lisbon, Singapore, and remote locations

Responsibilities:

• Oversee the entire renewal cycle, including identifying upcoming renewals, contacting customers, and ensuring timely renewals.
• Proactively reach out to customers, understand their needs, and address concerns.
• Negotiate contract terms to maximize retention and revenue; close renewals on time.
• Maintain accurate forecasts of upcoming renewals and report on key performance indicators.
• Establish and build C-Level relationships within designated clients, acting as a strategic advisor and partner.
• Collaborate with Customer Success to define and execute action plans to optimize product utilization.
• Support expansion opportunities in partnership with New Business teams.

Job Requirements:

• 5-7+ years of experience in Account Management
• Strong territory and contact management skills
• Consultative and solution selling expertise
• Proven track record of quota attainment
• Excellent written and verbal communication skills
• Highly organized with the ability to manage many accounts
• High energy, integrity, self-motivation, and a positive attitude

Bitsight is proud to be an equal opportunity employer, committed to diversity and inclusion. We offer best-in-class benefits and foster an inclusive culture where everyone can thrive.

We encourage candidates to apply even if they do not meet every requirement, as we value diverse experiences and perspectives.

Additional Information for US Applicants:

We provide reasonable accommodations for qualified individuals with disabilities or religious beliefs. For assistance, contact [e-mail]. Employment decisions will consider criminal histories in accordance with applicable laws.

This role may qualify as a promotional opportunity under the Colorado Equal Pay for Equal Work Act.

The estimated base salary range for US-based employees is $100,000 to $120,000 annually, excluding commissions. Compensation is determined by location, skills, experience, and other factors. The role includes bonus/commission potential, equity, and a comprehensive benefits package.

About Us

Bitsight transforms how organizations manage cyber risk, helping them prioritize investments, build trust, and reduce financial loss. Our solutions provide actionable insights into security performance and standards, supporting organizations worldwide in navigating cyber threats confidently.