Enterprise Account Manager, FinTech & AI Platform

Float Technologies Inc.; New York, Northern (NY, KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Float Technologies Inc. is hiring an Account Manager in New York City to own onboarding, implementation and ongoing client management for a book of sophisticated capital-markets clients.

You will collaborate with Sales, Engineering and Product to deliver deployments, drive adoption and accelerate time-to-value, with a focus on renewals and expansion within existing products. The role emphasizes relationship-building with hedge funds, asset managers and banks, retention, and expansion, while

Qualifications

• Solid experience in account management, client services, onboarding or customer success.
• Experience selling or servicing technology, data or infrastructure in capital markets or fintech is preferred.

Responsibilities

• Project-manage onboarding, implementation and client training with Sales, Engineering and Product.
• Own day-to-day relationship and management of hedge fund clients, expanding to other segments.
• Drive adoption and client health across the installed base with regular business reviews.
• Own renewals and drive expansion within existing products to ensure retention and growth.
• Spot broader commercial opportunities and involve Sales for new buying decisions.
• Serve as the client’s primary commercial contact and escalate issues end-to-end with cross-functional teams.
• Channel client feedback to Product and Engineering to shape the roadmap.
• Turn successful clients into references and case studies that support Float’s growth.

Skills

Account management

Client services

Onboarding

Project coordination

Capital markets knowledge

Financial technology

Job description

Float Technologies Inc. is hiring an Account Manager in New York City to own onboarding, implementation and ongoing client management for a book of sophisticated capital-markets clients.

You will collaborate with Sales, Engineering and Product to deliver deployments, drive adoption and accelerate time-to-value, with a focus on renewals and expansion within existing products. The role emphasizes relationship-building with hedge funds, asset managers and banks, retention, and expansion, while