Enterprise Account Growth Manager

Black Box; Plano (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Black Box in Plano, TX seeks a senior account leader to own large enterprise client relationships, drive revenue growth, and serve as the knowledge expert for assigned accounts.

You will collaborate with vertical leaders, solutions architects, and client delivery managers to develop strategic account plans and expand wallet share across the Black Box portfolio. This role requires deep client insight, strong CRM and cross-functional selling capabilities.

Qualifications

• Minimum 8 years of experience in client-facing roles or account leadership within IT solutions or management consulting.
• Strong background in CRM programs and account planning; proven P&L oversight.
• Deep vertical industry expertise is essential.
• Proven ability to sell across multiple service lines and engage stakeholders at all levels.

Responsibilities

• Own large enterprise client relationships and drive revenue growth and profitability.
• Develop and refine client account plans with Vertical leaders, Solutions practitioners and delivery managers.
• Collaborate with Marketing on account-based targeting and cross-sell across the portfolio.
• Support cross-region delivery models and coordinate with delivery teams and finance for accounts.
• Track CSAT/NPS and maintain strong client satisfaction.

Skills

Client relationships

Account planning

CRM expertise

Cross-functional collaboration

Education

Bachelor's or higher

Tools

CRM systems

Job description

Black Box in Plano, TX seeks a senior account leader to own large enterprise client relationships, drive revenue growth, and serve as the knowledge expert for assigned accounts.

You will collaborate with vertical leaders, solutions architects, and client delivery managers to develop strategic account plans and expand wallet share across the Black Box portfolio. This role requires deep client insight, strong CRM and cross-functional selling capabilities.