Enterprise Account Executive, SaaS Growth & AI Ops

PagerDuty; Atlanta (GA); Hybrid; USD 131,000 - 171,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Flexible work arrangements

Company equity

ESPP

Job summary

PagerDuty, Inc. is seeking an Account Executive to drive growth within an established customer portfolio and close high-value enterprise deals.

You’ll partner with C-level executives, deliver measurable outcomes through Operations Cloud, and manage multi-product opportunities in a hybrid work environment. The ideal candidate will excel in complex deal cycles, have a track record of quota attainment, and be adept at executive engagement and consultative selling.

Qualifications

• 8+ years of experience in B2B sales, account management, or expansion roles within SaaS or cloud software.
• Proven success managing a quota in complex, long-cycle enterprise sales.
• Demonstrated experience selling to and influencing C-level executives.
• Proficiency with Salesforce (SFDC) for pipeline management and forecasting.
• Bachelor’s degree or equivalent experience.

Responsibilities

• Own and grow a defined set of enterprise accounts by driving upsell, cross-sell, and expansion opportunities.
• Build and maintain trusted executive relationships through regular in-person engagement and consultative selling.
• Develop and execute strategic account plans to identify growth areas, expansion pathways, and competitive positioning.
• Drive adoption of PagerDuty’s Operations Cloud by articulating clear business value and ROI.
• Execute complex, multi-product sales motions and partner with Solution Consultants for technical validation and proof-of-concept activities.
• Maintain accurate forecasts and a disciplined pipeline in Salesforce using the MEDDICC framework.
• Collaborate with Customer Success, Product Management, and Renewals teams to ensure customer satisfaction and long-term retention.

Education

Bachelor’s degree or equivalent experience

Tools

SFDC (Salesforce)

Job description

PagerDuty, Inc. is seeking an Account Executive to drive growth within an established customer portfolio and close high-value enterprise deals.

You’ll partner with C-level executives, deliver measurable outcomes through Operations Cloud, and manage multi-product opportunities in a hybrid work environment. The ideal candidate will excel in complex deal cycles, have a track record of quota attainment, and be adept at executive engagement and consultative selling.