ENT Medical Front Desk Specialist

ENT and Allergy of FL.; Wesley Chapel (FL); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Medical, Dental and Vision

Short/Long Term Disability

401(k)

Paid Holidays

Paid Time Off

Job summary

Florida ENT & Allergy, a division of ENT and Allergy Associates of Florida is seeking a Medical Receptionist for a full-time role at the Wesley Chapel office. The position involves checking in/out patients, scheduling, insurance verification, and EMR documentation in a busy ENT practice.

Applicants should have at least 1 year in a medical office, strong customer service skills, and bilingual Spanish is a plus. The role offers full-time hours and benefits in a fast-paced team environment.

Qualifications

• Minimum 1-year previous experience in a medical practice.
• Strong customer service and interpersonal skills.
• Clear written and verbal communication with a professional phone manner.

Responsibilities

• Providing superior customer service to all patients and guests
• Answer multi-line phones
• Greet patients upon arrival, sign them in and obtain insurance information
• Provide intake and new patient forms and policy documents
• Process payments for co-pays and uninsured visits
• Insurance verification
• Schedule appointments based on physician availability
• Maintain hard copy and EHR records
• Call patients to remind them of appointments and testing
• Provide patients with support and guidance as needed

Skills

Customer service

Phone handling

Interpersonal skills

Verbal communication

Written communication

Team player

Spanish language

Education

1 year medical practice experience

Tools

EMR

Medical records management

Office software

Job description

Florida ENT & Allergy, a division of ENT and Allergy Associates of Florida is seeking a Medical Receptionist for a full-time role at the Wesley Chapel office. The position involves checking in/out patients, scheduling, insurance verification, and EMR documentation in a busy ENT practice.

Applicants should have at least 1 year in a medical office, strong customer service skills, and bilingual Spanish is a plus. The role offers full-time hours and benefits in a fast-paced team environment.