Medical Front Desk - Trinity

ENT and Allergy of FL.; Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental and Vision benefits

Paid Holidays

PTO

Job summary

Florida ENT & Allergy, a division on ENT and Allergy Associates of Florida, is seeking a Medical Receptionist for a full-time role at our Trinity office. You will manage front-desk duties, greet patients, handle phone lines, verify insurance, and support the clinical team.

Candidates should have at least 1 year of medical practice experience, strong customer service, English clear communication, and be comfortable with EMR and medical records.

Qualifications

• Minimum 1-year experience in a medical practice.
• Strong customer service and interpersonal skills.
• Excellent verbal and written communication with a clear speaking voice.
• Ability to multitask and handle a high volume of patients.
• Spanish bilingual a plus.

Responsibilities

• Providing superior customer service to all patients and guests
• Answer multi-line phones
• Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data
• Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents.
• Process payments from patients for co-pays and uninsured visits.
• Insurance Verification
• Schedule appointments for new and recurring patients based on Physician availability
• Maintain hard copy patient records as well as the files stored in our EHR
• Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services
• Provide patients with support and guidance as needed

Skills

Customer service excellence

Interpersonal skills

Verbal and written communication

Multitasking

Spanish bilingual a plus

Tools

EMR system

Job description

Florida ENT & Allergy, a division on ENT and Allergy Associates of Florida is currently seeking a Medical Receptionist for a full-time position at our Trinity office. Our practice provides comprehensive general and subspecialty ENT medical and surgical care within the convenience of one medical group. Patient care is our top concern, and because we can provide both diagnosis and rehabilitative services, our patients know they can depend on our team for all their needs.

Medical Receptionist Description

This is an excellent opportunity for an experienced Medical Receptionist who is multitasking oriented, motivated, able to handle a high volume of patients, phone calls and charts. Must be a self-starter, have EMR and medical records, check in and check out experience and willing to learn all aspects of the ENT and Audiology field.

Medical Receptionist Responsibilities

• Providing superior customer service to all patients and guests
• Answer multi-line phones
• Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data
• Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents.
• Process payments from patients for co-pays and uninsured visits.
• Insurance Verification
• Schedule appointments for new and recurring patients based on Physician availability
• Maintain hard copy patient records as well as the files stored in our EHR
• Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services
• Provide patients with support and guidance as needed

Medical Receptionist Requirements

• Minimum 1-year previous experience in a medical practice.
• Strong customer service and interpersonal skills.
• Strong written and verbal communication skills with a clear speaking voice.
• The ability to prioritize and handle a high volume of patients.
• The ability to work in a team environment.
• Working knowledge of medical terminology.
• Strong computer literacy.
• Spanish Bi-lingual a plus.

Benefits for a Medical Receptionist

• Medical, Dental and Vision: Effective 1st of the month after 60 days of employment.
• Company paid STD, LTD, Life: Effective 1st of the month after 1 year of full-time employment.
• 401(K): Effective 1st of the month after 1 year of employment.
• 6 Paid Holidays: Effective immediately.
• PTO: Time earned per pay period

Physical Demands

Coordination, manual, and physical dexterity sufficient to properly and adequately use various items of medical equipment and office equipment as required of the position or directed by the Manager. The position may involve sitting, standing, bending, and stooping. Incumbent must also be able to assist patients in transferring from wheelchair to an exam chair, when necessary. Responsibilities may also require the incumbent to travel between ENTAAF offices for support purposes. The incumbent must also be capable of lifting up to 25 pounds. We will make reasonable accommodations for qualified individuals with disabilities if needed to perform the essential functions of the job.

This company is an equal-opportunity employer.

We are a tobacco free workforce.

We perform full Criminal, Government, Credit, Drug (to include Nicotine and Tobacco) drivers and professional license background checks on all applicants being considered for positions.