ENT Medical Receptionist & Front Desk Expert

ENT and Allergy of FL.; Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental and Vision benefits

Paid Holidays

PTO

Job summary

Florida ENT & Allergy, a division on ENT and Allergy Associates of Florida, is seeking a Medical Receptionist for a full-time role at our Trinity office. You will manage front-desk duties, greet patients, handle phone lines, verify insurance, and support the clinical team.

Candidates should have at least 1 year of medical practice experience, strong customer service, English clear communication, and be comfortable with EMR and medical records.

Qualifications

• Minimum 1-year experience in a medical practice.
• Strong customer service and interpersonal skills.
• Excellent verbal and written communication with a clear speaking voice.
• Ability to multitask and handle a high volume of patients.
• Spanish bilingual a plus.

Responsibilities

• Providing superior customer service to all patients and guests
• Answer multi-line phones
• Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data
• Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents.
• Process payments from patients for co-pays and uninsured visits.
• Insurance Verification
• Schedule appointments for new and recurring patients based on Physician availability
• Maintain hard copy patient records as well as the files stored in our EHR
• Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services
• Provide patients with support and guidance as needed

Skills

Customer service excellence

Interpersonal skills

Verbal and written communication

Multitasking

Spanish bilingual a plus

Tools

EMR system

Job description

Florida ENT & Allergy, a division on ENT and Allergy Associates of Florida, is seeking a Medical Receptionist for a full-time role at our Trinity office. You will manage front-desk duties, greet patients, handle phone lines, verify insurance, and support the clinical team.

Candidates should have at least 1 year of medical practice experience, strong customer service, English clear communication, and be comfortable with EMR and medical records.