ENT Clinic Appointment Coordinator

Trinity Employment; Tulsa (OK); On-site; USD 20,000 - 29,000; Full time

Job summary

Trinity Employment Specialists is seeking an personable Appointment Scheduler for a busy ENT clinic. The role supports a team of physicians by coordinating patient appointments, handling referrals, verifying insurance, and delivering excellent patient service.

The ideal candidate is organized, detail-oriented, and comfortable working in a fast-paced clinical environment as part of a collaborative team.

Qualifications

• Strong communication and customer service skills.
• Ability to manage multiple tasks in a fast-paced medical office.
• Basic computer skills and accurate data entry.
• Professional and friendly demeanor when interacting with patients.

Responsibilities

• Answer incoming phone calls and schedule patient appointments for a multi-provider medical office.
• Coordinate appointments based on referrals from primary care providers.
• Make appointment reminder calls to patients before scheduled visits.
• Assist with patient checkout, including collecting copays and processing payments.
• Schedule follow-up appointments and ensure patients understand their next steps.
• Verify patient eligibility and insurance coverage before scheduling appointments.
• Prepare daily payment batches and balance end-of-day cash reconciliations.
• Maintain accurate patient information and scheduling records.
• Provide friendly, professional customer service while collaborating with physicians and clinic staff.

Skills

Strong communication

Multitasking

Organizational skills

Data entry

Customer service

Job description

Trinity Employment Specialists is seeking an personable Appointment Scheduler for a busy ENT clinic. The role supports a team of physicians by coordinating patient appointments, handling referrals, verifying insurance, and delivering excellent patient service.

The ideal candidate is organized, detail-oriented, and comfortable working in a fast-paced clinical environment as part of a collaborative team.